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WARRANTY
PTM production represents the expression of the most advanced technology in the field of dosing and weighing
systems. Employed materials are of the highest qualitative level present in the market. Each device, before leaving
our laboratories, is submitted to foreseen checks and control tests. Things being so we are able to guarantee the
systems to be free from defects in material and factory workmanship for a period of 24 months from purchase date.
However, during warranty period, PTM engages itself to freely repair or replace the faulty spare-parts charging only
the labour and carriage charges. Warranty has to be considered on "Free PTM Visano headquarter" basis.
Conditions:
This warranty does
not cover
:
Damages caused during transport or movement of the goods, since products are furnished on ex works loaded
basis.
Costs and risks of transport related, directly or indirectly, to warranty of the product. It is also referring to the
carriage from assistance centre to customer and vice versa.
Periodical controls, handlings and reparations or replacements of spare parts, due to normal wear and tear of
time.
Accidental breakages, due to incorrect use or carelessness.
Costs born by PTM Assistance centres for modifications or necessary interventions said to adapt the product to
specific technical or security needs, or in order to adhere the rules of the different Countries, as well as for all
charges to be born to match products with modified operatives conditions which occurred after relevant
delivery.
Violation, cancellation, removal of identification label which is always stuck on our products.
Damages to this product due to carelessness, falls, displacements, incorrect use and because of following
reasons:
o
Missing use of the product for its own normal purposes or in case of improper use and handling of the
products and so not in conformity with PTM instructions at this matter.
o
Not observance of installation and use instructions or use in contrast with security or technical rules in force
in the Country where the product has to be used.
o
Reparations made by people or assistance centres not duly authorised by PTM.
o
Accidents or consequences due to theft of vehicle transporting PTM product, acts of vandalism,
thunderbolts, fire, humidity, liquid infiltrations, inclemency of the weather.
o
Addition or integration in device neither furnished nor recommended by PTM, failing expressed written
agreement.
o
Use for a different purpose than what the product is destined.
To get the warranty acknowledgement it is necessary to keep a document which is fiscally valid and proving the
date of purchase.
This warranty does not prejudice customer's rights duly reserved by the Law as well as the national rules still into
force, not even prejudice customer's rights towards the seller coming from purchase and sale contract.
In case of lack of a national law this warranty will be the only and mere customer's protection and, neither PTM nor
its distributor will be responsible for any accidental or in direct damage, for the violation of any implicit or explicit
warranty of this product
