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30
General Troubleshooting
Problem
Possible Cause
Solution
The captured
image is not
stored
1. Memory card may
be full or
malfunctioning
2. Image not being
saved before the
device is powered
off
1. Reformat memory card or
replace with a new one
2.Make sure to stop
recording before shutting
down
All buttons
are not
responding
1. Processing error or
faulty device
operation
2.Memory card may
contain errors, or is
damaged
3.The dash cam is
recording
1. Press the RESET button to
restart the camera
2.Reformat memory card or
replace with a new card
3.Press the buttons firmly,
or hold them in; it will not
always respond to a quick
hit
4.Press REC to stop the
recording first
Menu Button
Not
responding
Unit may be recording
Press REC to stop recording
so you can access the menu
Device will
not
turn on
Battery may be
depleted
Charge the battery. Take
your unit inside and use an
AC adapter (any USB
compatibly plug) to charge
for a full 3 hours
