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SuperSwap Manual 

 

 

11

 

 

Fix: 

Make sure that there is indeed a drive installed correctly in a  drive 
carrier with the power and data cables properly attached.  

Cause:  The drive is not jumpered correctly. 

Fix: 

Consult your drive manufacturer’s manual or the drive casing itself 
and jumper the drive for “single” drive operation. 

Event:  If HDD is set to the slave position (and no Master present), it 

needs to be attached at the far end connector not the 
middle connector. 

Cause: The Master/Slave selecting of SuperSwap box depend on the cable 

select.   

Fix: 

Thus you must put on slave position of the cable when you set the 
drive in slave mode.    It mean that you can direct use the cable 
select to do the Master/Slave selecting or Drive setting in Master 
mode and put on Master position of cable Drive setting in Slave 
mode and put on Slave position of cable. 

   

If the above items all seem okay, but the LED still remains unlit, 
you may try placing a known good drive with its carrier in the slot 
and see if the LED lights up. If the LED still remains unlit, then 
there is either a problem with the connection (the data cable 
attached to this channel or the controller card connection itself) or, 
although highly unlikely, a damaged LED. Verify that the drive 
connected to this channel is not working. If the drive is working, 
then the LED should be replaced. If the drive is not working, then it 
is a connection problem. 

 

Содержание C6101SSWP000000-2

Страница 1: ...he content of this manual it is possible that this document may contain technical inaccuracies typographical or other errors Promise Technology Inc assumes no liability for any error in this publicati...

Страница 2: ...arranty 2 Key Features _____________________________________ 3 Getting Started 4 Unpacking SuperSwap _____________________________ 4 Installing Drive Housing Assembly___________________ 5 Removing Ins...

Страница 3: ...Interface Fits most 3 5 form factor ATA hard disk drives Standard ATA IDE interface Supports Ultra ATA 100 and Ultra ATA 66 drives and cables Built in Power Drive Status LED and Drive Activity LED ind...

Страница 4: ...SuperSwap Manual 2 5 to 95 non condensing Warranty Two years limited parts and labor...

Страница 5: ...in array online offline critical rebuilding synchronizing if used with Promise SuperTrak100 or SuperTrak66 products Disk Activity LED displays normal drive operation Ultra ATA 100 Support Passes all U...

Страница 6: ...rSwap The SuperSwap package should contain the following items SuperSwap Housing Assembly SuperSwap Drive Carrier and removable cover SuperSwap User s Manual 12 screws Two keys Registration card Drive...

Страница 7: ...ssembly with the front of your system then install the included screws in the four anchor holes two on each side of the assembly see Figure 2 1 4 Set the hard drive s jumper setting to Master Slave Ca...

Страница 8: ...using the SuperSwap solely as a SLAVE device make certain to connect the end of the IDE Cable not to the middle to the SuperSwap Chassis HDD Cable Connection Power Connector Fan Key Lock LEDs Pivoting...

Страница 9: ...om the housing assembly by firmly pulling on the drive carrier s handle see Figure 2 3 3 On the left side of the drive carrier cover pull the small metal tab slightly awayfromthecover thenslidethecove...

Страница 10: ...y LED right Power Drive Status LED Display Means Green Drive is OK Amber orange Drive is rebuilding and array is in critical mode Red Drive is bad or has failed and is now offline array may also have...

Страница 11: ...SuperSwap Manual 9 Usually dark or black LED lights green when disk is accessed...

Страница 12: ...production of current data from the array drives that may have been written to during the time that the array was critical Event The drive status LED is orange amber Cause This shows that the drive is...

Страница 13: ...set the drive in slave mode It mean that you can direct use the cable select to do the Master Slave selecting or Drive setting in Master mode and put on Master position of cable Drive setting in Slav...

Страница 14: ...al specifications for the product c accident misuse negligence misapplication abuse natural or personal disaster or maintenance by anyone other than a Promise or a Promise authorized service center Di...

Страница 15: ...avings equipment damage costs of recovering reprogramming or reproducing of programs or data stored in or used with the products or for any other general special consequential indirect incidental or p...

Страница 16: ...t Department will issue an RMA Return Merchandise Authorization number Return only the specific product covered by the warranty do not ship cables manuals diskettes etc with a copy of your proof of pu...

Страница 17: ...pay for standard return shipping charges only You will be required to pay for any additional shipping options such as express shipping Your Responsibilities You are responsible for determining whethe...

Страница 18: ...Appendix B B 3 P N C6101SSWP000000 2...

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