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The tool attachment being used,
does not work properly on the
surface you are vacuuming.
Attach the appropriate tool for the
surface you are vacuuming. See
page 8.
Dirty filter(s).
Change/clean the filter(s). See
page 10.
The vacuum makes unusual noises,
or is louder than usual.
The attachments wand, suction
hose, or filters are clogged. Or the
bag is full.
Remove any clogs/replace bag. If
necessary, use a long wooden stick
(e.g. a broomstick) or coat hanger
to unclog.
THREE YEAR (3) YEAR LIMITED WARRANTY
Prolux warranties this product’s motor free from defects in material and workmanship for a period
of three (3) years on the motor (1 year if used commercially), and one (1) year on the body of the
vacuum (90 days if used commercially), free from manufacturer defects in material and
workmanship from the original date of purchase, when utilized for normal household use.
Subject to the following conditions, exclusions, and exceptions:
What is Not Covered by the Prolux Warranty - Warranty Exclusions. This limited warranty does
not extend to and expressly excludes:
1. Normal wear and tear and/or replacement attachments or accessories, including, without
limitation, cords, hoses, filters, switches, chargers and other attachments to the Vacuum.
2. Damage or burnout of the motor resulting from failure to clear a blockage occurring during the
normal course of use.
3. Loss or damage to the body of the vacuum resulting from conditions beyond the control of
Prolux including without limitation, misuse, accidents, abuse, neglect, negligence from the customer,
overuse beyond capacity of the vacuum, or unauthorized modification and/or alteration.
4. Loss or damage to the vacuum resulting from failure to follow the required maintenance
schedule, or failure to use the vacuum in accordance with written instructions from Prolux,
guidelines or the terms of its Owner’s Manual.
5. Using the vacuum for commercial use.
If your appliance fails to operate properly while in use under normal household conditions within
the warranty period, please contact your authorized PROLUX dealer you purchased the unit from.
Non-durable parts including, without limitation, filters, accessories, brushes, belts, and electrical
parts, which normally require replacement, are specifically excluded from warranty.
This warranty is limited solely to the cost of the repair or replacement of the unit at Prolux’s option.
This warranty does not cover normal wear of parts and does not apply to any unit that has been
tampered (by unauthorized user) with or used for commercial purposes. This limited warranty
does not cover damage caused by shipping damage, misuse, abuse, negligent handling, or
damage due to faulty packaging or mishandling in transit.
This warranty is extended to the original purchaser of the unit only and is not transferable.
This
warranty gives you specific legal rights, and you may also have other rights, which vary from state
to state.
*IMPORTANT: Before sending your unit back for warranty work, contact your
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