Proliphix EPA-20 and EPA-60 Installation Guide, Release 1.0
iii
Part No. 600-01004-000, Rev. 2
Material
Return
Procedure
No merchandise may be returned for credit, exchange, or service without prior authorization from Proliphix.
To obtain warranty service for Proliphix products, contact Proliphix Customer Service (1-866-475-4846) and
request a Return Material Authorization (RMA) number.
Products may be returned for credit, exchange, or service with a Proliphix RMA number and with proof of
purchase. Enclose a note explaining the symptoms of the problem, stating the RMA number, and the name,
address and phone number of the company or individual contact.
Authorized returns must be shipped prepaid to Proliphix at:
Proliphix, Inc.
66 Tadmuck Road
Suite #1
Westford, MA 01886
The RMA number must be clearly marked on the outside of the package. Products received without an RMA
number or without shipping prepaid will be subject to refusal by Proliphix. Proliphix reserves the right to
charge a 15% restocking fee plus shipping costs on any products returned without an RMA.
Return shipping charges following repair of items under warranty shall be paid by Proliphix via standard
ground carrier. In the event that repairs are found to be non-warranty, return shipping charges will be paid by
the purchaser.
FCC
Model: NT10e/NT20e, NT100e/h, NT120e/h, NT130e/h, NT150e/h, NT160e/h, TM220e/h, and TM250e/h
EPA: EPA-20 and EPA-60
Made in the USA
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
CSA
Power: 24VAC 45mA 60Hz
48VDC 22mA 60Hz
Switched power each contact: 24VAC 2A 60Hz
