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30
GB
Cleaning the drain pump
Drain the water out of the machine and then clean the drain pump.
Please inspect and clean the drain pump regularly.
Never remove the pump cover during a wash cycle. When replacing the pump cover, ensure it
is securely tightened so as to stop leaks.
TROUBLESHOOTING
Problems
Possible Cause
Possible Solutions
The washing machine
will not start.
The door is not properly
closed.
Close the door properly.
Poor connection to the
power supply.
Check connection to the
power supply.
Power failure
Check the power supply.
Machine has not been
switched on.
Switch the machine on.
The door does not open.
Machine safety protection
is working.
Unplug the machine from
the mains socket.
Detergent remains in the
detergent drawer after
the programme is
complete.
The detergent is not a low
suds type.
Check if the detergent is
appropriate.
Excessive use of detergent
Reduce amount of
detergent in the detergent
drawer.
Washing machine
vibrates or is too noisy.
Not all transit bolts have
been removed.
Remove all transit bolts.
Washing machine is
located on an uneven
surface or is not level.
Make sure the washing
machine is set on an even
surface and levelled.
Machine load is over
5kg(for PFL 105) or
6 kg(for PFL 126).
Reduce amount of laundry
in the drum.
The washing machine
does not drain and/or
spin.
Drain hose is blocked.
Unblock the drain hose.
The filter is locked.
Unblock the filter.
Drain hose end is higher
than 100 cm above the
floor.
Make sure the drain hose
end is lower than 100 cm
above the floor.
Unbalance of the laundry
Add clothes or run a
spinning programme again.
