11
ASTROBEAM
- 4 - MAINTENANCE
4.1 MAINTENANCE AND CLEANING THE UNIT
To maintain optimum performance and minimize wear fixtures should be cleaned frequently. Usage
and environment are contributing factors in determining frequency. As a general rule, fixtures should be
cleaned at least twice a month. Dust build up reduces light output performance and can cause overheat-
ing. This can lead to reduced lamp life and increased mechanical wear. Be sure to power off fixture before
conducting maintenance. Unplug fixture from power. Use a vacuum or air compressor and a soft brush
to remove dust collected on external vents and internal components. Clean all glass when the fixture is
cold with a mild solution of glass cleaner or detergent liquid and a soft lint free cotton cloth or lens tissue.
Apply solution to the cloth or tissue and drag dirt and grime to the outside of the lens. Gently polish opti-
cal surfaces until they are free of haze and lint. The cleaning of internal and external optical lenses and/or
mirrors must be carried out periodically to optimize light output. Clean the external optics at least every
20 days. Clean the internal optics at least every 30/60 days.
Warning: we strongly recommend internal cleaning to be carried out by qualified personnel!
4.2 TROUBLESHOOTING
Problems
Possible causes
Checks and remedies
Fixture does not light up
•
No mains supply
•
Dimmer fader set to 0
•
All color faders set to 0
•
Faulty LED
•
Faulty LED board
•
Check the power supply voltage
•
Increase the value of the dimmer channels
•
Increase the value of the color channels
•
Replace the LED board
•
Replace the LED board
General low light intensity
•
Dirty lens assembly
•
Misaligned lens assembly
•
Clean the fixture regularly
•
Install lens assembly properly
Fixture does not power up
•
No power
•
Loose or damaged power cord
•
Faulty internal power supply
•
Check for power on power outlet
•
Check power cord
•
Replace internal power supply
Fixture does not respond to DMX
•
Wrong DMX addressing
•
Damaged DMX cables
•
Bouncing signals
•
Check control panel and unit addressing
•
Check DMX cables
•
Install terminator as suggested
Contact an authorized service center in case of technical problems or not reported in the table can not be
resolved by the procedure given in the table.
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