Category
Problem
Solution
Wireless Remote Wireless Remote
fails to control
adjustable bed.
Wait 30 seconds after powering the unit on.
Pair Wireless Remote – refer to
the
‘Control Guide’ section.
Wireless Remote
Wireless Remote
commands ca
intermittent
movement or no
movement.
Aim the Wireless Remote underneath the adjustable bed. If this
improves operation – it is likely that the batteries are drained.
Check Wireless Remote batteries are inserted correctly.
Press buttons firmly – taking care not to damage buttons.
Wireless remote control may be experiencing common radio
frequency interference from other radio transmitting devices. Wait
several seconds and then try again.
Noise
Low-intensity
clicking or
humming.
This is normal. No action is required.
Noise
High-intensity
noises.
Ensure there are no obstructions within the path of motion.
Adjustable bed section may be obstructed by wall, headboard, or bed
frame.
Weight restrictions may be exceeded – refer to
the
‘Specifications’
section.
King Bed
Configuration
Does not control
synchronously in
Wireless Remote
‘P’ mode.
Perform the Reset Procedure – refer to
the
‘Control Guide’ section.
Pair the Wireless Remote – refer to
the
‘Control Guide’ section.
Check the Sync Cord is connected and both Control Boxes are
powered.
Motion
Obstruction is
stuck.
Simply lift the section of the adjustable bed with the obstruction that is
stuck.
Motion
Adjustable bed
sections will go up
but not go down.
Ensure there are no obstructions within path of motion.
Adjustable bed section may be obstructed by wall, headboard, or bed
frame.
Troubleshooting
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