
TROUBLESHOOTING
Problem
Possible cause
Remedy
You cannot activate the appli-
ance or operate it.
The appliance is not connected
to an electrical supply or it is
connected incorrectly.
Check if the appliance is cor-
rectly connected to the electri-
cal supply (refer to connection
diagram).
Activate the appliance again
and set the heat setting in less
than 10 seconds.
You touched 2 or more sensor
fields at the same time.
Touch only one sensor field.
There is water or fat stains on
the control panel.
Clean the control panel.
An acoustic signal sounds and
the appliance deactivates.
An acoustic signal sounds
when the appliance is deactiva-
ted.
You put something on one or
more sensor fields.
Remove the object from the
sensor fields.
The appliance deactivates.
You put something on the sen-
sor field
.
Remove the object from the
sensor field.
The residual heat indicator
does not come on.
The cooking zone is not hot
because it operated only for a
short time.
If the cooking zone operated
sufficiently long to be hot,
speak to the service centre.
The sensor fields become hot.
The cookware is too large or
you put it too near to the con-
trols.
Put large cookware on the rear
cooking zones if necessary.
comes on.
The Automatic Switch Off oper-
ates.
Deactivate the appliance and
activate it again.
comes on.
The Child Safety Device func-
tion operates.
Refer to the chapter “Daily
Use”.
and a number come on.
There is an error in the appli-
ance.
Disconnect the appliance from
the electrical supply for some
time. Disconnect the fuse from
the electrical system of the
house. Connect it again. If
comes on again, speak to the
service centre.
If you tried the above solutions and cannot
repair the problem, speak to your dealer or
the customer service. Give the data from
the rating plate, three digit letter code for
the glass ceramic (it is in the corner of the
glass surface) and an error message that
comes on.
Make sure, you operated the appliance cor-
rectly. If not the servicing by a customer
service technician or dealer will not be free
of charge, also during the warranty period.
The instructions about the customer service
and conditions of guarantee are in the guar-
antee booklet.
INSTALLATION
Warning!
Refer to the Safety chapters.
Before the installation
Before the installation of the appliance, re-
cord the information below from the rating
plate. The rating plate is on the bottom of
the appliance casing.
• Model ...........................
18
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