Problem
Possible cause
Remedy
comes on.
There is no cookware on the
zone.
Put cookware on the zone.
The cookware is incorrect.
Use the correct cookware.
Refer to “Hints and tips”
chapter.
The diameter of the bottom
of the cookware is too small
for the zone.
Use cookware with correct
dimensions.
Refer to “Technical informa‐
tion” chapter.
and a number come on.
There is an error in the hob.
Disconnect the hob from the
electrical supply for some
time. Disconnect the fuse
from the electrical system of
the house. Connect it again.
If comes on again, speak
to an Authorised Service
Centre.
comes on.
There is an error in the hob
because a cookware boiled
dry. Automatic Switch Off
and the overheating protec‐
tion for the zones operate.
Deactivate the hob. Remove
the hot cookware. After ap‐
proximately 30 seconds, ac‐
tivate the zone again. If the
cookware was the problem,
the error message goes out.
Residual heat indicator can
stay on. Let the cookware
become sufficiently cool.
Check if your cookware is
compatible with the hob.
Refer to “Hints and tips”
chapter.
If you cannot find a solution...
If you cannot find a solution to the problem
yourself, contact your dealer or an
Authorised Service Centre. Give the data
from the rating plate. Give also three digit
letter code for the glass ceramic (it is in
the corner of the glass surface) and an
error message that comes on. Make sure,
you operated the hob correctly. If not the
servicing by a service technician or dealer
will not be free of charge, also during the
warranty period. The instructions about
the Service Centre and conditions of
guarantee are in the guarantee booklet.
INSTALLATION
WARNING! Refer to Safety
chapters.
Before the installation
Before you install the hob, write down the
information bellow from the rating plate.
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