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6-3

Troubleshooting

Diagnosing with the LEDs

Diagnosing with the LEDs

Table 6-1

 shows LED patterns on the access point that indicate problem 

conditions.

1.

Check in the table for the LED pattern that you see on your access point.

2.

Refer to the corresponding diagnostic tip on the next few pages.

Table 6-1.

LED Error Indicators

LED Pattern Indicating Problems

Diagnostic 

Tips

Power LED

Radio LEDs

LAN LED

Off with power cord plugged in

*

*

1

Off without power cord plugged in, 

but linked to a PoE source

*

*

2

Prolonged on or off during 

initialization

†

Prolonged on or off 

during 

initialization

†

Prolonged on or off 

during initialization

†

3

On

Off

*

4

On

*

Off with cable 

connected

5

On

*

On, but the port is not 

communicating

6

* This LED is not important for the diagnosis.

†

Initialization takes between 30 seconds and one minute after a power on or reset.

Содержание 10ag

Страница 1: ...Installation and Configuration Guide www procurve com ProCurve Wireless Access Point 10ag Power over Ethernet Devices...

Страница 2: ......

Страница 3: ...ProCurve Wireless Access Point 10ag Installation and Configuration Guide...

Страница 4: ...nd services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Hewlett Packard assumes no...

Страница 5: ...irements 2 2 Safety Information 2 2 Installation Precautions 2 2 Summary of Installation Tasks 2 3 Installation Procedures 2 4 Step 1 Preconfigure the Access Point 2 4 a Prepare the Management Compute...

Страница 6: ...3 Creating a Wireless Profile 4 5 Editing a Wireless Profile 4 6 Deleting a Wireless Profile 4 6 Configuring Security Settings 4 7 Wireless Security Overview 4 7 Authentication 4 8 Encryption 4 9 Key...

Страница 7: ...nd Restoring Configuration 5 8 Rebooting the Access Point 5 9 6 Troubleshooting Basic Troubleshooting Tips 6 1 Diagnosing with the LEDs 6 3 Hardware Diagnostic Tests 6 5 Testing the Access Point by Re...

Страница 8: ...Diagram B 3 Pin Assignments B 3 Crossover Twisted Pair Cable for 10 Mbps or 100 Mbps Network Connection B 4 Cable Diagram B 4 Pin Assignments B 4 C Safety and EMC Regulatory Statements Safety Informa...

Страница 9: ...16 Notice for Japan C 17 Notice for Taiwan C 17 D Recycle Statements Waste Electrical and Electronic Equipment WEEE Statements D 1 E Open Source Licenses Contents E 1 Overview E 1 GPL2 GNU General Pub...

Страница 10: ......

Страница 11: ...ess networking and comprehensive security and management features The Access Point 10ag has one 10 100Base TX RJ 45 port This port also supports Power over Ethernet PoE based on the IEEE 802 3af stand...

Страница 12: ...int 10ag This chapter describes the Access Point 10ag including Package Contents Front of the Access Point Back of the Access Point Access Point Features Throughout this manual the ProCurve Access Poi...

Страница 13: ...wing items ProCurve Product Documentation CD ROM contains PDF file copies of the documentation for the Access Point 10ag including this Installation and Configuration Guide Read Me First Ethernet cabl...

Страница 14: ...inking or solid green The RJ 45 port has a link indication from a 10 Mbps or 100 Mbps device and is transmitting or receiving traffic The LED blinking rate is proportional to the traffic rate If there...

Страница 15: ...ed pair cable to connect the access point to a switch a hub or a workstation Power Connector The access point does not have a power switch If the AC power adapter will be used the access point is powe...

Страница 16: ...default settings To reach the button you will need a pointed object such as the tip of a ballpoint pen or a straightened paper clip Reboot the access point Rebooting the access point can help clear an...

Страница 17: ...s A diversity antenna system uses two identical antennas to receive and transmit signals helping to avoid multipath fading effects When receiving the access point checks both antennas and selects the...

Страница 18: ...2 IEEE 802 1X remote authentication via a RADIUS server and MAC address filtering features to protect your sensitive data and authenticate only authorized users to your network access control list sec...

Страница 19: ...rbidden to change its maximum limit The AP10ag is compliant with IEEE 802 11d and will automatically limit the available channels and transmit power level based on the Country Region setting Clients a...

Страница 20: ......

Страница 21: ...twork have the required components for wireless communi cation with the access point Installation Requirements To install the access point you need the following Access point Power adapter included in...

Страница 22: ...continue read Appendix C Safety and EMC Regulatory State ments Installation Precautions Follow these precautions when installing the access point CAU T IO N Use only the AC power adapter supplied with...

Страница 23: ...ress of 192 168 1 14 and a subnet mask of 255 255 255 0 If this IP address is already assigned to another device on the network or if the IP address settings are not compatible with your network you w...

Страница 24: ...ce you do not need to change the IP address settings of your access point Continue to the next step Step 2 Prepare the Installation Site on page 2 7 If your network uses a different IP address class o...

Страница 25: ...le you can type 192 168 1 123 7 In Subnet mask type 255 255 255 0 8 Click OK You are now ready to connect the management computer to the access point b Connect the Management Computer to the Access Po...

Страница 26: ...HCP server on the network and you want the access point to automatically obtain an IP address from the DHCP server click Enable in DHCP Client You do not have to configure other settings but you will...

Страница 27: ...he service area Choose a location that allows easy viewing of the front panel LEDs and access to the port and connector on the back panel At the back of the access point leave at least 7 6 cm 3 inches...

Страница 28: ...astructure configuration extends the accessibility of wireless PCs to the wired LAN and can be used for access to central network resources or for connections between mobile workers as shown in the fo...

Страница 29: ...onnector on the back of the access point and then into a properly grounded electrical outlet Not e The Access Point 10ag does not have a power switch It is powered on when the power adapter is connect...

Страница 30: ...ment both LAN LEDs remain off before the two Wireless LEDs turn on and off When the system initialization completes successfully The Power LED remains green The LAN and Wireless LEDs on the front pane...

Страница 31: ...es and sources of electrical noise such as radios transmitters and broadband amplifiers There are no thick walls or metal shielding between the access point and the wireless clients and devices In ide...

Страница 32: ...hen power is on one of the two LAN LEDs should turn on to confirm a valid network connection If neither LAN LED turns on see Diagnosing with the LEDs in Chapter 5 Congratulations You have completed in...

Страница 33: ...subnetas the access point Open a compatible browser and type the access point s IP address as the URL See Step 1 Preconfigure the Access Point on page 2 4 for information on setting the IP address No...

Страница 34: ...item Check for newer versions of stored pages should be set to Automatically s Logging On to the Web Interface To log on to the Web interface 1 Start your Web browser 2 In the address or location bar...

Страница 35: ...erface does not have a Log Off button To end your Web interface session safely close the Web browser Navigating Around the Web Interface The Web interface provides logical window groups for easy acces...

Страница 36: ...mation about the access point including the MAC address software version current IP address settings and configured wireless networks Setup Contains options for configuring the essential access point...

Страница 37: ...he how perform the procedure refer to the page number listed in the right column In setting up your access point for network installation this manual covers many of the tasks that should be considered...

Страница 38: ...ssword for the manager IP Address 192 168 1 14 IP address compatible with your network Subnet Mask 255 255 255 0 Subnet mask compatible with your network Default Gateway not set IPaddressofthenext hop...

Страница 39: ...d the built in SNMP agent Topics discussed in this chapter include Configuring Basic Settings Configuring Wireless Settings Configuring Security Settings Controlling Access to the Wireless Network Con...

Страница 40: ...oint can communicate with other network devices Enable the built in DHCP client If you have a DHCP server on the network and you want the access point to automatically obtain an IP address from the DH...

Страница 41: ...are disabled if the Country Region option is not set Once this option is configured the radios can be enabled When resetting to factory defaults the Access Point 10ag must have its Country Region set...

Страница 42: ...4 4 Setting Up the Access Point Configuring Wireless Settings Figure 4 2 Wireless Settings Page...

Страница 43: ...want to assign to the wireless profile 4 In SSID Broadcast click Enable if you want to allow all wireless clients and devices within the range of the access point to see the SSID Other wise click Dis...

Страница 44: ...int to operate using this wireless profile the radio interface configured for the SSID must be enabled Check the radio status on the Information page If the radio is disabled refer to Configuring Adva...

Страница 45: ...ompatible wireless adapter can receive wireless data transmissions from your network well beyond your walls To prevent outsiders from eavesdropping on your network traffic or from entering your networ...

Страница 46: ...hentication The two ways of authenticating users on the Access Point 10ag are MAC Authentication Based on the user s wireless device MAC address 802 1X Authentication Based on the user credentials suc...

Страница 47: ...rovidestheleastsecuremethodofencryption staticWEP is not secure as it can be easily compromised Temporal Key Integrity Protocol TKIP Intermediate security between WEP and AES with key length of 256 bi...

Страница 48: ...ementation Considerations None NOT RECOMMENDED Built in support on all 802 11a 802 11b and 802 11g devices No key management data encryption or user authentication is used WEP Built in support on all...

Страница 49: ...may be temporarily disconnected until the new configuration param eters are enabled This includes any changes to a WLAN or radio parameter Using No Security No security mode transmits data over the w...

Страница 50: ...o security Configuring WEP Wired Equivalent Privacy WEP provides a basic level of security preventing unauthorized access to the network and encrypting data transmitted between wireless clients and th...

Страница 51: ...tem to allow association of wire less clients and devices without requiring authentication Select Shared Key to establish a rudimentary form of user authentication Select Automatic if Shared Key authe...

Страница 52: ...ndard Temporal key integrity protocol TKIP is designed for WPA to enhance WEP WPA PSK TKIP employs a pre shared key PSK which is used for an initial check of credentials and a 128 bit temporal key whi...

Страница 53: ...word Phrase box under Security Options WPA PSK enter a string of at least 8 characters to a maximum of 63 characters The string that you enter here will be used as the shared secret key for WPA PSK 5...

Страница 54: ...s click WPA2 PSK AES 4 In the Password Phrase box under Security Options WPA PSK enter a string of at least 8 characters to a maximum of 63 characters The string that you enter here will be used as th...

Страница 55: ...tings page appears 2 In SSID select the SSID for which you want to set the security profile 3 Under Security Options click WPA PSK TKIP WPA2 PSK AES 4 In the Password Phrase box under Security Options...

Страница 56: ...ck Security Settings The Security Settings page appears 2 In SSID select the SSID for which you want to set the security profile 3 Under Security Options click WPA TKIP 4 In the Key Update Interval bo...

Страница 57: ...h you want to assign WPA TKIP as its security profile Configuring WPA2 AES This security profile uses AES as the encryption cipher and 802 1X as the authentication mechanism In this way each device is...

Страница 58: ...RADIUS Accounting server Do not use blank spaces in the string Maximum length 20 characters 5 Click Apply to save your changes Repeat the same procedure for each SSID to which you want to assign WPA2...

Страница 59: ...he RADIUS server on the network RADIUS Port Type the User Datagram Protocol UDP port number used by the RADIUS server for accounting messages Setting the port number to zero disables RADIUS authentica...

Страница 60: ...lowed or denied access the network This enables the access point to control which devices can associate with the access point Not e Access control settings for each SSID wireless interface need to be...

Страница 61: ...C Authentication Type select Local 5 In Access Control select the access option that you want to configure for the wireless device Options include Allow Click to permit access to all MAC addresses spe...

Страница 62: ...User Service RADIUS server to perform client authentication RADIUS is an authentication protocol that uses software running on a central server to control access to RADIUS aware devices on the networ...

Страница 63: ...select Remote 5 Under RADIUS Server enter the following information RADIUS Server IP The IP address of the RADIUS server on the network RADIUS Port The port number used to communicate with the RADIUS...

Страница 64: ...face for the SSIDs to work 4 In WMM Support click Enable if you want the access point to prioritize certaintypesoftrafficaboveothertraffic Whenenabled WiFiMultimedia WMM provides basic Quality of Serv...

Страница 65: ...oint The beacon frames allow wireless clients and devicestomaintaincontactwiththeaccesspoint Theymayalsocarry power management information Range 20 1000 ms Default is 100 DTIM Interval The Delivery Tr...

Страница 66: ...SNMP v1 or v2c management station must first submit a valid community name for authentication The default community names are public for read only access and private for read write access If you inten...

Страница 67: ...replace the default community name public in the Read Only text field To establish a private read write SNMP community type a name text string to replace the default community name private in the Rea...

Страница 68: ......

Страница 69: ...rmation Changing the Management Password Updating the Access Point Software Viewing the List of Connected Devices Backing Up and Restoring Configuration Rebooting the Access Point Viewing Device Infor...

Страница 70: ...the version number for the runtime soft ware Software version is shown as WM XX XX where XX XX is the version number for example WM 01 02 Current IP Settings IP Address Shows the IP address of the man...

Страница 71: ...ng the Management Password Management access to the Web interface is controlled through an adminis trator password To prevent unauthorized users from accessing the Web interface and modifying the acce...

Страница 72: ...Not e The password is case sensitive and must be between 1 and 32 alphanumeric characters long 3 In Repeat New Password type your new password again to confirm 4 In Restore Default Password click No 5...

Страница 73: ...new software you will first need to download the software from the HP Web site to the management computer Before performing a software update take note of the current software version shown on the Inf...

Страница 74: ...er or the access point After a software update the access point will automatically reboot and apply the updated code Not e Updating the software will not change the current configuration of the access...

Страница 75: ...ess devices are connected to the access point anytime by accessing the Connected Devices page on the Web interface To access the page click Connected Devices on the menu A table appears which lists th...

Страница 76: ...s as your browser attempts to download the configuration file from the access point 3 Click Save The Save As dialog box appears 4 Choose a location where to save the configuration file and if you want...

Страница 77: ...ess point restores the backup configuration file When the access point has completed the restore process the following message appears Access Point is rebooting PLEASE WAIT until re directed to Inform...

Страница 78: ...t the access point 1 On the menu click Reboot Access Point 2 In Reboot access point click Yes 3 Click Apply A confirmation message appears 4 Click OK The following message appears Access Point is rebo...

Страница 79: ...connecting to attached devices the access point will operate in one of two ways to determine the link speed and the commu nication mode half duplex or full duplex If the connected device is also confi...

Страница 80: ...ol for every 100Base TX network installation Improper network topologies It is important to make sure you have a valid network topology Common topology faults include excessive cable length and excess...

Страница 81: ...Indicators LED Pattern Indicating Problems Diagnostic Tips Power LED Radio LEDs LAN LED Off with power cord plugged in 1 Offwithout powercordpluggedin but linked to a PoE source 2 Prolonged on or off...

Страница 82: ...s follows Stage 1 Power LED on System initialization has started Stage 2 Both LAN LEDs blink once The boot ROM has successfully initialized Stage 3 One LAN LED on The operating system kernel has succe...

Страница 83: ...ess point to perform its system initialization which normally resolves any temporary operational problems Checking the Access Point s LEDs The system initialization is successful when the Power LED is...

Страница 84: ...oting process on the Access Point 10ag it may become necessary to return the access point s configuration to its factory default settings This process momentarily interrupts the access point s oper at...

Страница 85: ...efault from the Web interface 1 Log on to the Web interface 2 On the menu click Back Up Settings The Back Up Settings page appears 3 Under Revert to Factory Default Settings click Erase The following...

Страница 86: ...ith assis tance both with services that they offer and with services offered by HP Before Calling Support To make the support process most efficient before calling your networking dealer or HP Support...

Страница 87: ...ns The access point is a Class 3 device that is the maximum power required is in the range of 6 49 to 12 95 watts When both PoE is provided and the adapter is plugged in PoE is turned off Japanese Pow...

Страница 88: ...Complies with IEC 60950 1 2001 EN 60950 1 2002 UL 60950 1 1st Ed CAN CSA C22 2 No 60950 1 03 EMC Compliance Class B Complies with FCC Part 15 107 and 15 109 ICES 003 Canada VCCI Radio Signal Certifica...

Страница 89: ...and US Canada Taiwan 5 47 5 725 GHz ETSI Maximum Channels FCC IC NCC 9 ETSI 19 MKK 8 Modulation Type BPSK QPSK 16QAM 64QAM Media Access Protocol CSMA CA with ACK Transmit Output Power 18 dBm max Radio...

Страница 90: ...typical 11Mbps 87dBm 5 5Mbps 91dBm 2Mbps 92dBm 1Mbps 97dBm 11Mbps 87dBm 5 5Mbps 89dBm 2Mbps 91dBm 1Mbps 94dBm 802 11g typical 54Mbps 74dBm 48Mbps 75dBm 36Mbps 80dBm 24Mbps 83dBm 18Mbps 86dBm 12Mbps 88...

Страница 91: ...should work with a qualified LAN cable installer for assistance with your cabling requirements Access Point Ports The fixed RJ 45 10 100Base TX port on the access point accepts 100 ohm unshielded twis...

Страница 92: ...The wiring sequence must conform to EIA TIA 568 B not USOC See Twisted Pair Cable Pin Assignments later in this appendix for a listing of the signals used on each pin For 10 Mbps connections to the po...

Страница 93: ...Cable Diagram Not e Pins 1 and 2 on connector A must be wired as a twisted pair to pins 1 and 2 on connector B Pins 3 and 6 on connector A must be wired as a twisted pair to pins 3 and 6 on connector...

Страница 94: ...le Diagram Not e Pins 1 and 2 on connector A must be wired as a twisted pair to pins 3 and 6 on connector B Pins 3 and 6 on connector A must be wired as a twisted pair to pins 1 and 2 on connector B P...

Страница 95: ...ground has been restored Class II Safety class II compliant devices include supplemental insulation to protect against electric shock and do not require a connection to earth ground For LAN connection...

Страница 96: ...de s curit I ou II Les quipements de la classe I doivent tre raccord s la terre fiche 3 broches tandis que les quipements de la classe II int grent une fiche 2 broches Classe I La source d alimentati...

Страница 97: ...anslem meb timent ycompristouteslesconnexionsLAN comme indiqu dans la norme IEEE 802 3af Environnement A D pannage Aucune pi ce l int rieur de ce produit ne peut tre r par e par l utilisateur Tout d p...

Страница 98: ...ndung F r LAN Verbindungen Wenn Ihr LAN ein Gebiet umfasst das von mehr als einem Stromvertei lungssystem beliefert wird m ssen Sie sich vergewissern dass die Sicher heitserdungen fest untereinander v...

Страница 99: ...ssa a terra Per le connessioni LAN se la vostra LAN copre un area servita da pi di un sistema di distribuzione elettrica accertatevi che i collegamenti a terra di sicurezza siano ben collegati fra lor...

Страница 100: ...r a I debe haber una puesta a tierra continua desde la fuente principal de energ a hasta el cable de la corriente del producto o el grupo de cables proporcionado Siempre que quepa la posibilidad de qu...

Страница 101: ...a el ctrica Manejar con precauci n los componentes de metal de la LAN que est n al descubierto Este producto y todos los equipos interconectados deben instalarse en interior dentro del mismo edificio...

Страница 102: ...C 8 Safety and EMC Regulatory Statements Safety Information Japan Safety Information Japan...

Страница 103: ...C 9 Safety and EMC Regulatory Statements Safety Information Korea Safety Information Korea...

Страница 104: ...C 10 Safety and EMC Regulatory Statements Safety Information China Safety Information China...

Страница 105: ...ved including interfer ence that may cause undesired operation This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These l...

Страница 106: ...confused with the marketing name Wireless Access Point 10ag or the Product Number J9140A J9141A Notice for Canada This device complies with the limits for a Class B digital device and conforms to Indu...

Страница 107: ...2004 108 EEC Low Voltage Directive 2006 95 EC and R TTE Directive 1999 5 EC Compliance with these directives implies conformity to harmonized European standards European Norms that are listed on the E...

Страница 108: ...en environnement ext rieur vous devez utiliser les fr quences comprises entre 2400 et 2454 MHz Cha ne 1 9 Pour les derni res restrictions voir http www art telecom fr 5 GHz Operation This device will...

Страница 109: ...44 et 48 All ProCurve devices are designed to be compliant with the rules and regula tions in locations they are sold and will be labeled as required Any changes or modifications to ProCurve devices n...

Страница 110: ...EN 300 328 V1 7 1 EN 301 893 V1 2 3 EN 301 489 1 V1 6 1 EN 301 489 17 V1 2 1 EN 50385 2002 Supplementary Information The product herewith complies with the requirements of the Low Voltage Directive 20...

Страница 111: ...C 17 Safety and EMC Regulatory Statements EMC Regulatory Statements Notice for Japan Notice for Taiwan DGT LPD Low Power Device Statement...

Страница 112: ...C 18 Safety and EMC Regulatory Statements EMC Regulatory Statements...

Страница 113: ...ourcer og sikrer at udstyret genvindes p en m de der beskytter b de mennesker og milj Yderligere oplysninger om hvor du kan aflevere kasseret udstyr til genvinding kan du f hos kommunen den lokale gen...

Страница 114: ...orit s locales de votre r gion les services de collecte des ordures m nag res ou le magasin dans lequel vous avez achet ce produit Entsorgung von Altger ten aus privaten Haushalten in der EU Das Symbo...

Страница 115: ...r citiem sadz ves atkritumiem J s atbildat par to lai nolietot s iek rtas tiktu nodotas speci li iek rtotos punktos kas paredz ti izmantoto elektrisko un elektronisko iek rtu sav k anai otrreiz jai p...

Страница 116: ...n v robok sa nesmie likvidova s domov m odpadom Povinnos ou spotrebite a je odovzda vyraden zariadenie v zbernom mieste ktor je ur en na recykl ciu vyraden ch elektrick ch a elektronick ch zariaden Se...

Страница 117: ...Open Source Licenses Contents Overview E 1 GPL2 GNU General Public License v 2 E 2 LGPL GNU Lesser General Public License E 8 Overview This appendix includes the following information Open Source lic...

Страница 118: ...To protect your rights we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights These restrictions translate to certain responsibilities for you...

Страница 119: ...se along with the Program You may charge a fee for the physical act of transferring a copy and you may at your option offer warranty protection in exchange for a fee 2 You may modify your copy or copi...

Страница 120: ...urce code to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange or c Accompany it with the information you received as to the offer to distr...

Страница 121: ...e you may not distribute the Program at all For example if a patent license would not permit royalty free redistribution of the Program by all those who receive copies directly or indirectly through y...

Страница 122: ...FREE OF CHARGE THERE IS NO WARRANTY FOR THE PROGRAM TO THE EXTENT PERMITTED BY APPLICABLE LAW EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND OR OTHER PARTIES PROVIDE THE PROGRAM AS...

Страница 123: ...mail If the program is interactive make it output a short notice like this when it starts in an interactive mode Gnomovision version 69 Copyright C 19yy name of author Gnomovision comes with ABSOLUTE...

Страница 124: ...rface provided by the Library A Combined Work is a work produced by combining or linking an Application with the Library The particular version of the Library with which the Combined Work was made is...

Страница 125: ...engineering for debugging such modifications if you also do each of the following a Give prominent notice with each copy of the Combined Work that the Library is used in it and that the Library and i...

Страница 126: ...Library and explaining where to find the accompanying uncombined form of the same work 6 Revised Versions of the GNU Lesser General Public License The Free Software Foundation may publish revised and...

Страница 127: ...les 10 100Base TX connections 2 7 connecting cables to the access point port 2 12 effects of non standard cables 6 2 infrastructure requirements 2 7 length limitations 2 7 required types 2 7 cables tw...

Страница 128: ...3 LAN 1 4 location on access point 1 3 on access point 1 4 Power 1 4 behavior during system initialization 2 10 length limitations 10 100Base TX connections 2 7 location for the access point considera...

Страница 129: ...tion 6 5 access point to device communications 6 6 checking the LEDs 6 5 diagnostic tests 6 5 end to end communications 6 6 Ping test 6 6 twisted pair cabling 6 5 tips for troubleshooting 6 1 top of a...

Страница 130: ......

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Страница 132: ...nge without notice Copyright 2007 Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright la...

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