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I N T R O D U C T I O N
6 ProTeam Owner's Manual
L I M I T E D W A R R A N T Y
This limited warranty applies to ProTeam, Inc. commercial Backpack Vacuums (collectively, the
“Backpacks”):
If you have any questions or need assistance regarding the warranty of your product, please call
ProTeam Customer Service department at (866) 888-2168 7:30 a.m. - 5:00 p.m. Mountain Time.
Backpacks — Limited Warranty
ProTeam, Inc., located at 12438 W. Bridger Street, Boise, Idaho 83713 (“ProTeam”) warrants to
the original purchaser only (“you”) subject to the exclusions described below, that the Backpack
component parts, motors, and labor thereon listed below will be free from defects in material
and workmanship beginning on the original date of purchase and continuing for the period
set forth below (each a “Warranty Period”). This limited warranty terminates if the original pur-
chaser transfers the Backpack to any other person or entity.
Parts Warranties - Backpacks
• Molded body parts on all Backpacks - Expected lifetime of the Backpack.
• The battery pack is warranted for (1) year prorated and charger is warranted for (1) year.
• All other component parts (excluding the motor) on all Backpacks - 3 years.
Motor Warranties - Backpacks
• 3 years or 1400 hours, whichever comes first.
*Conditions to above motor warranty coverage may apply. See “Motor Warranty Condi-
tions” below.
Motor Warranty Conditions - Backpacks
• Motor warranty is subject to your compliance with the following carbon brush replace-
ment and maintenance schedule. Proof of compliance may be required.
1st change – after the first 800 hours of operation
2nd change – after the next 400 hours of operation
3rd change – after the next 200 hours of operation
What is Not Covered - Warranty Exclusions
This limited warranty does not extend to and expressly excludes:
• Normal wear and tear and/or replacement attachments or accessories, including, with-
out limitation, extension cords, hoses, filters, switches, carbon motor brushes and other
attachments to the Backpacks.
• Damage or burnout of the Backpack motor resulting from failure to clear a blockage
occurring during the normal course of use.
• Loss or damage to the Backpacks resulting from conditions beyond ProTeam’s control in-
cluding without limitation, misuse, accident, abuse, neglect, negligence (other than Pro-
Team’s), overuse beyond intended capacity, or unauthorized modification or alteration.
• Loss or damage to the Backpack resulting from failure to follow the required mainte-
nance schedule, or failure to use the Backpack in accordance with ProTeam’s written
instructions, guidelines or the terms of its Owner’s Manual.
What We Will Do to Correct Problems
If a claim made during the Warranty Period is covered under this limited warranty, ProTeam
or your local ProTeam authorized dealer will, at ProTeam’s sole option, (a) repair the defective
portion of the Backpack or (b) replace the entire Backpack. THE SOLE AND EXCLUSIVE REMEDY
FOR BREACH OF THIS LIMITED WARRANTY SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF
THE BACKPACK.
No Other Express Warranty Applies
THE LIMITED WARRANTIES PROVIDED ABOVE ARE THE SOLE AND EXCLUSIVE WARRANTIES
PROVIDED BY PROTEAM TO THE ORIGINAL PURCHASER, AND ARE IN LIEU OF ALL OTHER WAR-
RANTIES, WRITTEN OR ORAL, EXPRESS OR IMPLIED, WHETHER ARISING BY OPERATION OF LAW
OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, WHETHER OR NOT THE PURPOSE HAS BEEN DISCLOSED
AND WHETHER OR NOT THE BACKPACK HAS BEEN SPECIFICALLY DESIGNED OR MANUFAC-
TURED FOR YOUR USE OR PURPOSE. No employee, agent, dealer, or other person is authorized
to alter this limited warranty or make any other warranty on behalf of ProTeam. The terms of
this limited warranty shall not be modified by ProTeam, the original owner, or their respective
successors or assigns.