Pro-face GP3000 Series, Техническое обслуживание и устранение неисправностей

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Identifying the problem
Maintenance/Troubleshooting
1-2
1.1 Identifying the problem
Once you have identified the problem, find the problem in the table below and read the section
offering the solution. When an error message/code is displayed and you want to know the handling
method, see the following section.
)
“1.6 When an error message is displayed (Error code list)” (page 1-87)
When? Problem Reference page for solution
Operating soft-
ware (GP-Pro
EX) on a PC
Software (GP-Pro EX) cannot be
installed.
)
“1.2.1 GP-Pro EX cannot be installed”
(page 1-3)
Software (GP-Pro EX) does not
start or terminates abnormally.
)
“1.2.2 GP-Pro EX does not start or ter-
minates abnormally” (page 1-9)
Project files cannot be transferred
through the use of the USB cable,
Ethernet cable, CF card, or modem.
)
“1.2.3 Project files cannot be trans-
ferred” (page 1-13)
Online update fails.
)
“1.2.4 Online update fails” (page 1-32)
Operating the
Display
The touch panel (switch) for the
Display does not respond. The Dis-
play freezes.
)
“1.3.1 The touch panel (switch) does
not respond” (page 1-47)
The touch panel (switch) for the
Display does not respond to touch
but another area responds instead.
The panel responds when nothing is
touched.
)
“1.3.2 The touch panel (switch) of the
Display does not respond to touch but
another area responds instead (The
panel responds when nothing is
touched)” (page 1-49)
The Display does not turn ON. The
initial screen is not displayed. The
screen remains black.
)
“1.3.3 The Display does not turn ON
(The initial screen is not displayed. The
screen remains black.)” (page 1-51)
The buzzer sounds continuously.
)
“1.3.4 An alarm sounds continuously”
(page 1-54)
Lines or streaks appear on the Dis-
play screen. The screen turns white.
)
“1.3.5 Lines (streaks) appear on the
screen. The screen turns white.” (page
1-56)
Communicating
with a con-
nected device
Communication fails on all screens.
)
“1.4.1 Communication fails on all
screens” (page 1-60)
Communication fails on specific
screens.
)
“1.4.2 Communication fails on specific
screens” (page 1-65)
Communication is slow.
)
“1.4.3 Communication is slow” (page 1-
67)
Communication stops intermittently.
)
“1.4.4 Communication stops intermit-
tently” (page 1-70)
Using the
expansion
options
The devices connected to the DIO
interface do not turn ON/OFF.
)
“1.5.1 The device connected to the DIO
interface does not turn ON/OFF” (page
1-73)
The FLEX NETWORK unit,
PROFIBUS (Slave) unit, or VM
unit does not operate properly. In
such cases, you need to refer to the
manual for the respective unit. The
section in this chapter lists the
names of the manuals.
)
“1.5.2 FLEX NETWORK unit cannot
operate properly” (page 1-76)