Problems with PC operation
Maintenance/Troubleshooting
1-3
1.2 Problems with PC operation
1.2.1 GP-Pro EX cannot be installed
Does your PC meet the operating environment of GP-Pro EX?
GP-Pro EX must be installed on a PC which meets the following operating environment.
∗
Since GP-Pro EX operates through the use of the .NET Framework, only the operating sys-
tems shown in the table are supported.
Did you log in to Windows
®
using an account with administrator authority
before the installation?
Cause
If you do not log in as an administrator, you may not be able to access folders necessary
for the installation.
Solution
Log in using an account with administrator authority and then install the software.
• Checking the account (when Windows
®
2000 is used)
(1) Click the Start button, select [Settings], and click [Control Panel].
PC
Required Specifications
OS
Windows
®
2000 (Service Pack 3 or later)/
XP (Home Edition/Professional)
CPU
Pentium
®
III (800MHz or more) Pentium
®
4 1.3GHz or
above is recommended.
Memory
512 MB or more (1GB or above is recommended.)
Hard Disk Space
420 MB or more (Enough free space to install GP-Pro EX)