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PRIMUS HOSTED PBX CALLING FEATURES REFERENCE GUIDE

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3.42 Communication Barring User-Control Deactivation

1. Lift telephone handset. Press the assigned code #33*.
2. Enter your PIN. The announcement plays, “The Communication Barring User-Control

service is deactivated”.

3.43 Communication Barring User Control Query

1. Lift telephone handset. Press the assigned code *#33#.
2. The announcement plays, “When activated, the announcement plays, “The
Communication Barring User-Control service is activated with profile <profile number>”.
When deactivated, the announcement plays, “The Communication Barring User-Control
service is deactivated”.
3. Replace the telephone handset.

3.44 Call Trace

1. Lift telephone handset. Press the assigned code *57.
2. A trace has been started for the identification of the last incoming call.

NOTE: This feature can be used if you receive harassing, obscene or threatening calls. This

service should only be used in serious situations where you intend to request a police investigation

against the caller.

Call Trace is not to be used as your only defence. If the call was a threat to life, or you feel

your life is in danger, contact the police immediately.

Any details gathered from the trace will only be provided to law enforcement with a warrant in the

event of a legal investigration. Trace information will not be provided to customers.

3.45 Directed Call Pickup

1. Lift telephone handset. Press the assigned code *33.
2. Enter the extension where the call is ringing. You answer the ringing call at the

specified extension.

3.46 Directed Call Pickup with Barge-in

1. Lift telephone handset. Press the assigned code *34.
2. Enter the extension where the call is either ringing or ongoing. You then answer or join

the call of the specified extension.

3.47 Direct Voice Mail Transfer

1. Place your active call on hold.
2. Press the assigned code *55. The caller is directed to your voice mail.

3.48 Diversion Inhibitor

1. Lift telephone handset. Press the assigned code *84.
2. This service is on for this call, which cannot be redirected by the terminating side.

3.49 Do Not Disturb Activation

1. Lift telephone handset. Press the assigned code *04.
2. Replace telephone handset. The service is on. Your phone does not ring while this

service is on for all calls.

Содержание Hosted PBX

Страница 1: ...Primus Hosted PBX Calling Features Reference Guide Document Version 2 1 ...

Страница 2: ...3 Call Forwarding Busy Deactivation 7 3 14 Call Forwarding Busy Interrogation 7 3 15 Call Forwarding Busy To Voice Mail Activation 7 3 16 Call Forwarding Busy To Voice Mail Deactivation 7 3 17 Call Forwarding No Answer Activation 7 3 18 Call Forwarding No Answer Deactivation 7 3 19 Call Forwarding No Answer Interrogation 7 3 20 Call Forwarding No Answer To Voice Mail Activation 7 3 21 Call Forward...

Страница 3: ...ation 11 3 51 Escalate Call Supervision 11 3 52 Flash Call Hold 11 3 53 Forced Forwarding Activation 11 3 54 Forced Forwarding Deactivation 11 3 55 Group Call Park 11 3 56 Initiate Silent Monitoring 11 3 57 Last Number Redial 11 3 58 Location Control Activation 11 3 59 Location Control Deactivation 12 3 60 Music On Hold per Call Deactivation 12 3 61 No Answer Timer 12 3 62 Per Call Account Code 12...

Страница 4: ...ING FEATURES REFERENCE GUIDE 2019 FUSION ALL RIGHTS RESERVED PAGE 4 1 Overview This guide contains quick step by step instructions on how to use most commonly used calling features included with the Primus Hosted PBX service ...

Страница 5: ...ber or extension 3 All parties are connected 4 Hang up handset to drop out of the call and connect the other two parties 2 2 Three Way Calling While engaged in one call 1 Press flash hook on phone The initial call is held 2 Enter the complete phone number or extension of third party You can press to signal the end of the phone number or extension 3 When the call is connected press flash hook again...

Страница 6: ...ation 1 Lift telephone handset Press the assigned code 8 2 Replace telephone handset All pending ACB requests are cancelled 3 5 Primus Anywhere E 164 Dialing 1 Lift telephone handset Press the assigned code 14 2 Enter the phone number The system replaces the feature access code digits with the sign and resumes the call with an E 164 number 3 6 Call Bridge 1 Lift telephone handset Press the assigne...

Страница 7: ...ing destination is User B ext 2 Replace telephone handset 3 15 Call Forwarding Busy To Voice Mail Activation 1 Lift telephone handset Press the assigned code 92 2 Replace telephone handset The service is on 3 16 Call Forwarding Busy To Voice Mail Deactivation 1 Lift telephone handset Press the assigned code 93 2 Replace telephone handset The service is off 3 17 Call Forwarding No Answer Activation...

Страница 8: ...e 63 2 Replace telephone handset The service is on 3 26 Call Forwarding Selective Deactivation 1 Lift telephone handset Press the assigned code 83 2 Replace telephone handset The service is off 3 27 Calling Line ID Delivery Blocking per Call 1 Lift telephone handset Press the assigned code 67 2 Dial the phone number 3 The call is placed and your calling line ID is not displayed 3 28 Calling Line I...

Страница 9: ...you the last incoming number is now deleted The last incoming phone number is removed and may not be dialed via the Call Return feature 3 37 Call Waiting Persistent Activation 1 Lift telephone handset Press the assigned code 43 2 The Call Waiting service is turned on for all calls 3 38 Call Waiting Persistent Deactivation 1 Lift telephone handset Press the assigned code 43 2 The Call Waiting servi...

Страница 10: ...caller Call Trace is not to be used as your only defence If the call was a threat to life or you feel your life is in danger contact the police immediately Any details gathered from the trace will only be provided to law enforcement with a warrant in the event of a legal investigration Trace information will not be provided to customers 3 45 Directed Call Pickup 1 Lift telephone handset Press the ...

Страница 11: ...press the Flash button or press and release the Hang up button on the phone cradle 3 53 Forced Forwarding Activation 1 Lift telephone handset Press the assigned code 32 and the phone number of the Call Center supervisor 2 The service is turned on for this Call Center 3 54 Forced Forwarding Deactivation 1 Lift telephone handset Press the assigned code 33 and the phone number of a Call Center superv...

Страница 12: ...nt code 3 63 Push To Talk 1 Lift telephone handset Press the assigned code 50 2 The service is on for this call You can now be instantly connected to selected users depending on how you have configured your Push To Talk service 3 64 Speed Dial 8 To program 1 Lift telephone handset Press the assigned code 80 2 At the dial tone enter the one digit code that represents the number you want to program ...

Страница 13: ...nlocked 3 67 Sustained Authorization Code Deactivation call locking 1 Lift telephone handset Press the assigned code 47 2 Enter your authorization code followed by the pound key Your calls are locked 3 68 Voice Mail Retrieval 1 Lift telephone handset Press the assigned code 98 2 You are connected to your voice mail retrieval menu 3 69 Voice Portal Access 1 Lift telephone handset Press the assigned...

Страница 14: ...ueue or DNIS phone number 3 At the prompt enter the destination phone number Your call is processed 4 2 Make Personal Outgoing Call 1 Lift telephone handset Press the assigned code 81 2 At the prompt enter the destination phone number Your call is processed 4 3 Night Serve Activation Manual Override 1 Lift telephone handset Press the assigned code 70 and the phone number of the Call Center supervi...

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