PST5056 User Manual
REV1.0 15
13. Warranty
13.1 Twelve Month Limited Warranty
PrimoPal Motor Co., Ltd. warrants its products against defects in materials and
workmanship for a period of 12 months from shipment
out of factory. During the warranty
period, PrimoPal Motor will either, at its option, repair or replace products which proved to
be defective.
13.2 Exclusions
The above warranty does not extend to any product damaged by reasons of improper or
inadequate handlings by customer, improper or inadequate wirings, unauthorized
modification or misuse, or operation beyond the electrical specifications of the product
and/or operation beyond environmental specifications for the product.
In addition, the warranty only covers damage done to the product itself and does not cover
any damage caused by the product.
13.3 Obtaining Warranty Service
To obtain warranty service, a returned material authorization number (RMA) must be
obtained from
customer service e-mail box
before returning product for service. Please
include a written description of the problem with contact name and address.
13.4 Shipping Failed Product
When sending failed product to distributor in your area or PrimoPal Motor’s head quarter
in China, the RMA should be clearly stated on each shipping documents otherwise the
parcel could be rejected. Customer will prepay shipping charges for products returned to
PrimoPal Motor for warranty service, and PrimoPal Motor will pay for return of products to
customer.
PST5056 User Manual
REV1.0 16
Shanghai PrimoPal Precision Motor Co., Ltd.
Add: No. 1088, East Kangqiao road,
