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Support

To obtain additional technical documentation for Primex products, visit the Support area on our website at www.primexinc.com

You may require Technical Support when you have questions about product features, system configuration, or troubleshooting.

Support services are delivered in accordance with your organization's support agreement, end user licenses agreements, and

warranties, either with a Primex Certified Sales and Service Partner or directly with Primex.

Support through Primex Certified Sales and Service Partners

Ensuring our customers experience excellent service is of utmost importance to Primex. Our network of Certified Sales and

Service Partners offer technical support services for Primex products.

If you have purchased Primex products or have a service agreement with a Primex Partner, they are your primary contact for all

Technical Support inquires.

When contacting Primex Technical Support

Make sure you have satisfied the system requirements listed in your product documentation. Also, you should be at the

computer or device on which the problem occurred, in case it's necessary to replicate the problem.

When you contact Primex Technical Support, please have the following information available:

Customer ID/Account Name

Problem description/error messages

Device hardware information

Troubleshooting performed before contacting Primex

Primex Technical Support

Hours: 8:00 a.m. to 5:00 p.m CST | Monday through Friday

Phone: 1-262-729-4860

Email: [email protected] | Web: www.primexinc.com/support

Содержание XR 30 Watt

Страница 1: ...ark of Primex All other trademarks are the property of their respective owners 10 8 2018 Primex Inc 965 Wells Street Lake Geneva WI 53147 www primexinc com Ph 1 262 729 4853 XR 5 Watt 30 Watt Transmit...

Страница 2: ...itted in any form or by any means electronic mechanical or otherwise for any purpose without the prior written permission of Primex Inc Primex Inc Primex is a leading provider of synchronized time and...

Страница 3: ...device complies with Part 90 and Part 15 of the FCC rules and RSS 119 of Industry Canada l Canada IC 4256A FM72 TX RX LED The term IC before the certification registration number signifies only that...

Страница 4: ...Distance above roofline illustration 4 XR 5 Watt 30 Watt Transmitter Install Operation Guide...

Страница 5: ...wear shoes with rubber soles and heals and wear protective clothing with long sleeves and rubber gloves l Do not install the antenna on a wet or windy day when lighting or thunder is in the area or n...

Страница 6: ...r antenna is designed for mounting above the top of a small tower or pole l Best operation is obtained when the ground plane rods are above all objects l In the event that metal objects extend above t...

Страница 7: ...tep 1 Assemble Ground Plane Omnidirectional Antenna 20 Step 2 Assemble Antenna Mast 21 Step 3 Secure Antenna to Mast 22 Step 4 Route Antenna LMR 400 Coaxial Cable 23 Step 5 Mount Antenna Mast 24 Assem...

Страница 8: ...status 47 LED status indicator 48 Time information displayed 48 Transmitter Main Menu 50 Main Menu options 50 View Switch Settings 50 View GPS Setup Menu 51 View Diagnostics Menu 51 Identify Active D...

Страница 9: ...our standard broadcast schedule During initial power up the Transmitter broadcasts for 8 consecutive hours After the 8 hour power up period the Transmitter reverts to its timed broadcast schedule Ligh...

Страница 10: ...as not been restored a visual indicator of a loss of communication appears and remains until communication is restored Loss of communication visual indicators Transmitter LED flashing flashing colon o...

Страница 11: ...Amplifier Spurious Emissions 60 dBc Amplifier Output Power to External Antenna 5 Watt model 8 0 to 8 5 Watts at enclosure antenna connection 5 6 to 6 0 Watts at antenna 30 Watt model 45 to 47 Watts a...

Страница 12: ...cable 50 100 and 200 ft 15 24 m 30 48 m and 60 69 m extensions available The maximum total length of the cable cannot exceed 200 ft 60 96 m Dimensions 2 5 inches W x 75 inches H 6 35 cm x 1 91 cm Moun...

Страница 13: ...ons Radiating element 29 4 inches H 74 7 cm Ground radials 41 5 inches W 105 41 cm Lighting Protection Direct Ground Wind Survival Rating 120 mph 200 kph Compliance FCC Part 90 Accepted IC RSS 119 Acc...

Страница 14: ...Series Transmitters wirelessly synchronize time for analog and digital clocks timers and other satellite Transmitters throughout a facility The Transmitter includes an external roof mounted antenna wh...

Страница 15: ...is powered its time source is configured and time is received and is fully operational NOTE Prior to the date of installation the Pre installation Requirements acknowledgment form is required to be c...

Страница 16: ...Step 13 Verify Transmitter is Operational 16 XR 5 Watt 30 Watt Transmitter Install Operation Guide...

Страница 17: ...nd umbrella pattern therefore a central location for the Transmitter where the antenna is at maximum allowable height is recommended to ensure best possible coverage In the event that metal objects ex...

Страница 18: ...nch concrete drill bit 18 inch 45 7 cm long l 1 2 inch wrench l 3 4 ft deep well socket with ratchet l 10 inch 25 4 cm adjustable wrench l Phillips screwdriver l Flat head screwdriver l Lineman s plie...

Страница 19: ...sion is 18 L x 22 W x 22 D 46 cm L x 56 cm W x 56 cm D required wall space is 24 L x 30 H x 30 D allowing for a minimum clearance of 4 10 cm rear 12 30 4 cm front and 10 25 4 cm side 1 Watt Transmitte...

Страница 20: ...rom the shipping box inspect all contents to ensure all parts are on hand and no damaged has occurred during shipping 2 Screw the three radials into the base of the antenna 3 Assemble the U bolt on th...

Страница 21: ...ludes the 5 ft x 1 25 inch rigid galvanized conduit section How to assemble an antenna mast 1 Loosen and remove the hex bolt 2 Remove the 5 ft x 1 inch 1 52 m x 3 17 cm rigid galvanized conduit sectio...

Страница 22: ...sten the antenna channel side base to the top of the 1 inch rigid galvanized conduit section 2 Use a 1 2 inch wrench to tighten the nuts on both of the U bolts both evenly and securely To ensure it s...

Страница 23: ...l out the LMR 400 cable to prevent kinks from developing during routing 3 Route the LMR 400 cable female connector from the Transmitter installation area to the outside installation location of the an...

Страница 24: ...There are three available mounting methods Installation is dependent upon the mounting kit supplied with the system NOTE Mounting the antenna mast may require two people 24 XR 5 Watt 30 Watt Transmitt...

Страница 25: ...these items are missing please contact Primex Description Qty Rigid galvanized conduit mast 5 ft x 1 25 inches 1 52 m x 3 17 cm 1 Tripod leg 27 inches 2 54 cm each in length 3 Frame rail long 34 inch...

Страница 26: ...ough the top of the tripod collar 9 Place the remaining two short rails parallel to each other separated by the bottom of the mast 10 Align the hole at the bottom of the mast with the two square holes...

Страница 27: ...Non Penetrating Mount Illustration 27...

Страница 28: ...t Primex Description Qty Rigid galvanized conduit section 5 ft x 1 25 inches 1 Rigid galvanized conduit insert 5 ft x 1 inch 1 Antenna mounting clamp 2 Hex head bolt 1 2 inch 2 Bolt washer 1 2 inch 8...

Страница 29: ...nches a longer rod may be required Different lengths of rod are available at hardware stores If a longer threaded rod is needed use a 5 8 11 threads per inch rod 6 Place the nut and metal plate over t...

Страница 30: ...oth clamps evenly and securely 14 Install gelwrap splice enclosure over the connection between the LMR400 cable and antenna Secure gelwrap to mast using common electrical tape or cable ties 15 Next ro...

Страница 31: ...1 Rigid galvanized conduit section 5 ft by 1 inches 1 X style clamp 2 U clamp 4 1 2 inch all thread bolt 4 1 2 inch lock washer 16 1 2 inch hex nut 16 How to mount an antenna using a Pole Mount Antenn...

Страница 32: ...tighten all nuts on both clamps 8 Next route the antenna cable To learn more view Step 4 Route Antenna LMR 400 Coaxial Cable on page 23 Pole Mount Assembly Illustration 32 XR 5 Watt 30 Watt Transmitte...

Страница 33: ...ocal grounding and other antenna regulations and codes How to ground the antenna mast 1 Secure the ground clamp supplied around the antenna mast 2 Insert and tighten the 6 gauge wire supplied in the g...

Страница 34: ...ove any potential standing water snow depth leaves or other obstructions and is protected from the weather l Maximum total distance of the GPS cable to the Transmitter cannot exceed 200 feet 60 96 m l...

Страница 35: ...sky NOTE Be sure to follow local building code requirements when attaching the GPS unit to the inside of a window Clean the windowpane before using the suction cups for attachment 4 Route GPS cable a...

Страница 36: ...GPS Receiver installation components and illustration 36 XR 5 Watt 30 Watt Transmitter Install Operation Guide...

Страница 37: ...d mast 3 Leave a drip loop where both cables enter the building to prevent water from entering the building 4 Use UV resistant zip ties to secure the cables to the mast and building WARNING Do not zip...

Страница 38: ...nnect and tighten the terminal ground lug supplied on the Transmitter 2 Insert and tighten 6 gauge wire supplied into the Transmitter terminal ground lug 3 Connect other end of wire to a verified buil...

Страница 39: ...iption Network LAN RJ 45 Ethernet NTP time source Scheduler USB Server Connect USB Type B Scheduler connection Scheduler Serial RS232 DB9 male Scheduler connection GPS IN MiniDIN 7 Pin GPS Receiver co...

Страница 40: ...National Institute of Standards and Technology According to the NIST they provide a public service by outputting one of two official time sources by the United States Readings from the clocks of the...

Страница 41: ...a web browser and from the address bar enter the Transmitter s factory default IP address http 192 168 1 1 If the Transmitter IP address has been changed from the factory default address complete the...

Страница 42: ...options in the Network Settings screen l To use DHCP select Obtain IP address automatically You must also enter the DHCP Host Name l To use a static IP address select Use the following IP configuratio...

Страница 43: ...tory default IP address will no longer work and you must use the new settings to access the Transmitter configuration 9 Optional Enter the IP address of the NTP server to set the Transmitter s time so...

Страница 44: ...nna the Time Zone is preset by the factory If your application requires adjustments to these settings contact Primex Technical Support 4 for Atlantic Time Zone 5 for Eastern Time Zone 6 for Central Ti...

Страница 45: ...ot applicable Not applicable 5 30M 30 minute offset enabled Transmitter is installed in Newfoundland or other countries with a 30 minute off set 30 minute off set disabled default position 6 UTC Offse...

Страница 46: ...GPS signal or NTP time has been received 2 Verify the time and date displayed on the Transmitter front display are correct 3 Verify the Channel Number is set correctly 4 Verify the Transmitter does no...

Страница 47: ...on of the Transmitter l Day Date day and date received from the GPS or NTP time source l Channel Number channel number that the Transmitter is set to l LED Status Indicator status and operating condit...

Страница 48: ...Green LED Transmitter is not broadcasting because of a user scheduled event such as a Transmitter off request l Green LED Off Transmitter did not get an initial time and is not broadcasting or a soft...

Страница 49: ...or Daylight Saving Time is active The Transmitter is set to automatically make adjustments for DST If neither DT nor ST are displayed then DST does not apply and the DST ST switch is in the UP positio...

Страница 50: ...etailed information see topic View GPS Setup Menu Diagnostics displays the Transmitter s configuration information For detailed information see topic View Diagnostics Menu Diagnostic Error Code displa...

Страница 51: ...30m off displays whether or not the 30m is enabled or disabled NTP GPS displays the time source input option selected NTP or GPS LAN Local display whether the Transmitter s serial port is connected t...

Страница 52: ...tor scroll to the entry that has a dot in front of it which indicates that entry is the error When a Transmitter error code occurs the yellow or red LED flashes and the error is logged The LEDs contin...

Страница 53: ...ected to a time source VSWR Errors indicates there is a problem with either the High Power Antenna may need repositioning or the antenna cabling No GPS in 48 Hours indicates the Transmitter has not sy...

Страница 54: ...ng the ENTER button clears the errors Selecting No followed by pressing the ENTER button cancels the process and takes you back to the main menu 8 Wait several seconds for the time date to be displaye...

Страница 55: ...offer technical support services for Primex products If you have purchased Primex products or have a service agreement with a Primex Partner they are your primary contact for all Technical Support in...

Страница 56: ...nc be liable for any incidental special indirect or consequential damages whether resulting from the use misuse or inability to use this product or from defects in the product Some states do not allow...

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