1. From the front of the sensor device, press and release the check-in button .
The device emits a series of audio beeps indicating is connection sequence.
• 1 beep: device booted
• 2 beeps: device connected to network
• 3 beeps: device connected to OneVue
During a check-in, all logged readings are transmitted to OneVue and any pending updates are downloaded to the
device. During an active check-in connection, additional pressing of the check-in button is ignored.
2. If a check-in fails, commonly due to the device cannot establish a network connection, all logged readings are
stored in the device's non-volatile memory. If the number of failed check-ins exceeds the size of the non-volatile
memory, the oldest readings are overwritten. Primex sensor devices store up to 4096 readings.
• If you only hear 1 beep: The device could not connect to the facility's network. Contact the onsite IT department
to seek assistance to determine why the device failed to connect to the network. It's recommended to verify the
network assigned to the sensor's gateway (select the Monitored Asset > select the sensor type > select its
Gateway ID link > verify its assigned Network.
• If you hear 1 beep followed by 2 beeps: The device could not connect to OneVue. Log in to OneVue and verify its
last check-in. If in an Alarm state with an Unresponsive status, contact your Primex support team.
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