10
Questions and Answers
1. Sometimes when pressure cooking, I notice beads of moisture forming in the area of the pressure release valve and hear what
sounds like escaping steam before the timer begins to count down. Is there something I am doing wrong?
No. Both are normal and can be expected as part of pressure cooking.
2. I accidentally selected the wrong program and pressed the start button and the cooker is not allowing me to select the right
program. What can I do?
Press the cancel button. This will enable you to start over and select the correct program.
3. When I try to adjust the time, nothing happens. What should I do?
Press the cancel button and begin again by selecting the desired program. Then press the control knob once and adjust the time as
needed.
4. I can see steam escaping from around the cover. Why?
The sealing ring was not positioned on the sealing ring frame or the sealing ring frame was not installed in the cooker cover.
NOTICE:
If either of these parts are not in place during cooking, the cooker will leak, pressure will not build, and you may damage
the unit.
Leakage may also occur if the sealing ring needs to be replaced. The sealing ring may shrink, become hard, deformed, cracked, or
torn with normal use. When this happens, replace the sealing ring before using the unit again for pressure cooking.
5. I can hear steam venting from the quick pressure release valve and pressure is not building. Why?
The quick pressure release valve is in the STEAM OUT position. The quick pressure release valve must be in the COOK position
in order for pressure to build and the cooker to seal.
6. It appears from the display that cooking is taking place, but the air vent/cover lock is not up and I can hear steam venting. Why?
The gaskets are either missing or improperly positioned on the air vent/cover lock and/or the sensor. This will prevent the pressure
cooker from building pressure. Refer to page 9 for instructions on positioning the gaskets. If one of the gaskets is missing, contact
our Consumer Service Department. Call weekdays 8:00 AM to 4:00 PM (Central Time) at 1-800-877-0441 or email us through our
website at www.GoPresto.com/contact.
7. Sometimes when I’m pressure cooking a larger volume of food, the time doesn’t change. Why?
The pressure cooker has not yet reached operating pressure. Countdown will begin as soon as the cooker reaches operating pressure.
8. What does it mean when E3 appears in the display window and the unit stops working?
The cooker has overheated. You likely operated the unit in pressure cooking mode with insufficient or no liquid. If this occurs,
unplug the unit and allow it to cool. Then remove the cover and add liquid to the cooker. Plug the unit back in, place the cover on,
and reprogram the cooker.
9. What does it mean when E1, E2, E4, or E5 appear in the display window and the unit stops working?
Something internally has become damaged, been tampered with, or is defective. The unit will be inoperable if you get one of these
codes. You should unplug the unit and contact our Consumer Service Department. Call weekdays 8:00 AM to 4:00 PM (Central
Time) at 1-800-877-0441 or email us through our website at www.GoPresto.com/contact.
10. Occasionally the cover is hard to open. What causes this? What should I do?
If the cover seems difficult to open, there may still be pressure in the cooker.
Verify the air vent/cover lock has dropped before
trying to open the cooker.
Be sure you have unlocked the green locking latch and lifted the temperature sensor arm away from the cover. The cover will not
open if the temperature sensor arm is still positioned in the cover.
If the cover rotates but it seems to catch on the rim of the body, you are not lifting the cover straight up off the cooker body.
11. Sometimes my food is not completely done after the recommended cooking time. When I try to put the cover back on the cooker,
so I can cook it longer, the cover will not close. How can I get the cover closed?
Allow the pressure cooker to cool slightly. When the cooker is still hot, the air vent/cover lock will lift, preventing you from closing
the cover. Before placing the cover back on, be sure the quick pressure release valve is in the STEAM OUT position. Once the
cover is closed, move the lever to the COOK position.
