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COPYRIGHT© 2021 PRESTAN PRODUCTS, LLC
21
12716-RevB
TROUBLESHOOTING GUIDE
SYMPTOM
POSSIBLE ISSUES OR COMMENTS
SOLUTIONS
CPR MONITOR
CPR Monitor lights
are not working
properly
To help understand how
the CPR Monitor works,
please note that the CPR
Monitor lights are
powered by a small
current generated by the
CPR Monitor
Please follow the
troubleshooting tips at
right in the order they
are listed for best
results
•
Chest compressions are not deep
enough to signal CPR Monitor
•
Batteries are not installed, need
replacing or are not inserted
correctly in the CPR Monitor
•
CPR Monitor may be clogged with
plastic dust, interrupting the signal
to the Monitor
•
CPR Monitor needs to be replaced
•
Compress the chest until the beep is
audible from the CPR Monitor at
2”‐
2.4”
•
Install or replace batteries into CPR
Monitor (back of manikin, left
shoulder area) ‐ requires 2‐AA (1.5V)
batteries
•
Remove CPR Monitor and blow out
dust
–
then replace CPR Monitor and
reconnect
•
Exchange CPR Monitor with working
manikins (if available) to determine if
CPR Monitor needs to be replaced
CPR Monitor lights are
all on
•
Batteries are running low
•
Replace batteries
CPR Monitor red
light is blinking
•
This is normal after replacing batteries,
manikin is paused or is connecting to
CPR Feedback app
‐ may blink up to 1
0
minutes to indicate ready status
•
Commence or resume compressions ‐
blinking will stop and feedback rate
signals will begin
MANIKIN TORSO AND FACE-SHIELD/LUNG-BAG
Cannot hear a beep
when doing
compressions
•
Hand position and/or compression
angle may be incorrect
•
Compressions may not be deep
enough to activate the CPR Monitor
•
CPR Monitor may be broken
•
Batteries
may
be
dead
or
misassembled
•
Confirm correct hand placement and
compress straight down from directly
above the manikin
•
Compress between 2 and 2.4 inches
depth
•
Replace batteries