Accent 700 Hardware Manual
21
Troubleshooting
Battery Troubleshooting
There is a slight risk of explosion if an incorrect battery type is used for replacement
.
Call the PRC Service Department before replacing the batteries: (330)262-1990; (800) 262-1990.
Outside the United States, call your local distributor.
Use only the battery charger that came with the device
. Other chargers may damage the batteries.
If the batteries die:
A low battery warning signals the batteries are getting low; a more urgent warning sound is heard when the
batteries are critically low.
If NuVoice is running, yellow NuVoice warning boxes will instruct you to plug in the battery charger.
If NuVoice is not running, the Windows “low battery” and “shutting down” warnings will appear.
Plug in the battery charger to continue using the device. If the battery charger is not plugged in, NuVoice
and/or Windows will shut down and the device will turn OFF. To restart the device, plug in the battery charger
and press the ON/OFF button. If the batteries are dead, charge for approximately 30 minutes before turning
the device back on.
General Problem Troubleshooting
Select a key but get the wrong response
Clean the display screen as described in
Cleaning and Disinfecting
, and then try again.
High-Efficiency Fluorescent Lights and the Use of Infrared:
There is often a compatibility problem between many infrared controls and high-efficiency fluorescent lights.
If the device is being used in a room that has high-efficiency fluorescent lighting, the infrared, including
headpointing, computer access, remote control commands, etc., may not work.
NuVoice/Windows™ Troubleshooting
For any internal system software troubleshooting,
always PLUG IN THE BATTERY CHARGER first
.
If the device is not working correctly, but the NuVoice software application (MAP and Toolbox) can still be
accessed, try one of the following suggestions:
Plug in the battery charger.
Go to the Toolbox, open the
MAINT MENU
.
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