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Training Guide
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Proper training of your pet is essential to the success of the system.
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Remove the collar after each training session.
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Be sure to place the collar on your dog’s neck with the Premier Pet
™
logo facing up.
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If your pet shows signs of stress, slow down the training schedule, add additional days of training or
increase the amount of play time with your pet in the pet area. Common stress signals include the pet
pulling on the leash toward the house, ears tucked or pulled back, tail down or tucked between legs,
body lowered, nervous/frantic movement or stiffening of the pet’s body, lip-licking or yawning.
Day 1
For the first day, start with the collar set to level 1, tone-only. With your pet on a leash and his favorite treats
on hand, allow him to explore the pet area. Let him cross the boundary and hear the tone from the collar,
then ask him to come back into the pet area and reward him. Aim to teach your dog that being inside the
pet area is rewarding, while being outside it is not. Keep your mood upbeat as dogs can understand when
you are happy or upset. Do 2 or 3 training sessions for about 10-15 minutes each. Do not try to do too much
too quickly. More frequent short sessions are better than less frequent, longer sessions.
Days 2–4
On days 2 through 4, repeat this process but with the collar set to level 2: the mildest level of static
correction. Observe whether or not your dog responds to the shock. Indicators of a response are looking
around in curiosity, flicking his ears or scratching at the collar. If he does not respond, check the collar fit
to make sure the contact points are making contact with his skin. If it fits correctly and your dog does not
respond, move up to the next level and repeat the process. Do 2 or 3 training sessions for about 10-15
minutes each.
Days 5–8
On days 5 through 8, continue where you left off on day 4, but now add in some staged distractions. The
goal is to have your pet stay within the boundary even with these new temptations. Start with lower value
temptations and work your way up. Some examples are:
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Have a family member cross from inside the boundary out of it.
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Place a toy outside the boundary.
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Have a friend or neighbor walk another pet outside the boundary area.
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Remember, it is important to keep your pet on a leash throughout this process while he is still learning
the boundary. Also, never coax your pet to leave the pet area.
Days 9–30
Once your pet consistently avoids the boundary regardless of distractions or temptations, he is ready for
the next step: unleashed supervision. Stay close by with a leash at hand. Play with your pet for a while
during the first few sessions. If your dog does not try to leave the boundary, occupy yourself with another
task in the yard, and allow him to freely explore. Continue watching your pet. If he escapes, remove
the receiver collar and lead him back into the pet area. Start these sessions at about 15 minutes and
gradually work up to an hour or more.
When your pet proves trustworthy, you can let him out on his own. Continue to check on him regularly.
You can remove every other boundary flag every 4 days until all the flags are removed. Save them in case
you move or need to train another pet.
TROUBLESHOOTING
The receiver collar is not
beeping or correcting.
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Check battery to make sure it is installed properly.
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Check that both lights are lit on the fence transmitter. If not, perform
the “System Test.”
The receiver collar is beeping,
but the pet is not responding
to the static correction.
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Test the receiver collar with the test light walking toward the
boundary wire.
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If the test light flashes, check the fit of the receiver collar.
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Trim your pet’s fur where the contact points touch the neck and/or
switch to the longer contact points.
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Increase static correction level.
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Repeat training steps to reinforce training.
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Purchase a stronger receiver collar by contacting the Customer
Care Center.
The receiver collar has to be
held on top of the boundary
wire to activate.
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Replace battery.
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Adjust boundary width control knob clockwise to increase the
distance from the boundary wire that the receiver collar activates.
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If using a double loop, make sure boundary wires are separated at
least 5 ft.
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If the receiver collar still has to be held on top of the boundary wire,
perform the “System Test.”
The receiver collar activates
inside the house.
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Turn the boundary width control knob counterclockwise to decrease
the distance from the boundary wire that the receiver collar activates.
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Make sure the boundary wire is not running too close to the house.
The signal can transmit through the walls of your house.
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Make sure boundary wires are twisted from Boundary to the
fence transmitter.
The receiver LED indicator
light is flashing every 4 to
5 seconds and I have just
installed a new battery.
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To reset the low battery indicator, remove the battery from the
receiver collar. Discharge all power by holding the correction level
button down until the LED is no longer illuminated. Reinstall battery.
I have an inconsistent signal.
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Make sure fence transmitter is at least 3 ft. from large metal objects
or appliances.
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Make sure all boundary wire turns are gradual with a minimum
3-ft. radius.
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Make sure the boundary wire is not running parallel to and within
10 ft. of electrical wires, neighboring containment systems, telephone
wires, television or antenna cables, or satellite dishes.
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If a neighboring containment system may be causing an inconsistent
signal, move the boundary wire farther away from the neighboring
containment system.
The power and loop indicator
lights are off.
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Check that the power adaptor is plugged into the fence transmitter.
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Check that the power adaptor is plugged in properly.
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If the system is plugged into a GFCI or RCD outlet, check to see if the
circuit has been tripped. Reset the GFCI or RCD circuit if required.
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Verify that the outlet is working properly by plugging in a known
working item such as a radio.
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Try plugging into another 120-volt outlet.
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If the lights still do not come on, the fence transmitter and/or power
adaptor needs to be replaced. Contact the Customer Care Center.
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If a surge protector is installed, unplug the surge protector and plug
the power adaptor directly into the outlet. If the transmitter operates
without the surge protector, contact the Customer Care Center for a
replacement surge protector.