User Manual for
PHMDVR-X3
Version: 2.67
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Copyright by
Premier Hazard Ltd
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10 TROUBLESHOOT GUIDE
Problem: MDVR not starting up. Cannot use the remote control to start the MDVR
Step 1: Check if the Hard drive is present inside the casing. This is notified by the HDD (Hard Disc Drive)
LED which goes green if HD is present.
Step 2: Check if the Hard drive is formatted properly using the MDVR Setup menu. If not then re-format
the drive.
Note: windows formatted discs will not work!
Step 3: Check if the Hard drive LOCK is in Lock position
Step 4: Check if the proper DC supply of Hard drive LOCK is in Lock position
Step 5: Check that the DC power supply is within 11V-32V range
Step 6: Finally check if the batteries are in the remote and in working condition.
Problem: MDVR shows the VL (Video Loss) LED blinking
If a camera is not connected to the device (from required 4 cameras), then this LED will blink indicating a
loss of video. There is no fault in device
Problem: MDVR shows the ERR LED blinking
If there is no Hard Drive detected or if the Hard Disk Caddy is not connected properly then you shall see
the ERR LED blinking. So do check that the HDD caddy is connected and that the Hard Disk is formatted
as explained in Section 7.1.4
