9.33, 9.35 240V Treadmill
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Procedure 2.4
- Documenting Software Problems
When a problem is found with the software in the upper or lower PCA, record the information
listed below.
When a problem occurs, record the following information:
•
Model and serial number
•
Software version number
•
Program number running when the problem occurred
•
A description of:
•
a.
What happened or failed to happen.
b.
The action taken by the user just before the problem occurred.
c.
Problem-related information (such as how far into the program the problem occurred,
the work level being used when the problem occurred, error code displayed, etc.).
•
The frequency of occurrence.
