21
Problem
Possible Cause
Recommended Solution
Battery will not charge
in TOC
TOC connected to AC
or DC
1. Battery not seated
correctly
2. Incorrect Battery
3. Defective Battery
4. TOC not connected
to external power
source
5. Device needs
service (TOC)
TOC connected to DC
(Auto Plug)
1. DC plug not fully
inserted into Auto
Accessory Jack
2. Fuse in DC plug is
blown
3. Fuse blown in
automobile
4. Available power from
Auto Accessory Jack
is limited based on
operating demands
of the TOC
TOC connected to AC or DC
1. Ensure Battery is fully inserted into TOC
2. Use only Precision Medical Inc. Battery
3. Replace with new Battery
4. Ensure TOC is connected to a external power source. Verify
all connections are tight.
5. Run TOC from AC or Auto DC power source. If Mobile,
switch to an alternate oxygen source and contact your
Healthcare Provider.
TOC connected to DC (Auto Plug)
1. Ensure DC Plug is fully inserted into Auto Accessory Jack.
Verify power cord connection to TOC is tight.
2. Replace fuse. If fuse blows again,contact your
Healthcare Provider.
3. Replace Automobile Accessory power outlet fuse with same
amperage rating as original. If the amperage rating of the
Automobile Accessory power outlet is less than 10 Amps,
the TOC may not be suitable for use in that vehicle.
4. See “Charging Battery with DC Power Cord” section of this
manual.
Breath not detected in
Pulse Mode
1. Patient breathing
through mouth
2. Humidifier bottle
being used
3. Cannula is longer
than 7 ft
4. Cannula not
positioned correctly
5. Cannula kinked
or damaged
1. Breathe through the nose and not the mouth.
2. Do not use humidifier bottle with the device in the pulse
mode. Connect cannula directly to device outlet.
3. Verify cannula length is less than 7 feet. Verify cannula
connection is tight.
4. Verify cannula nasal prongs are properly placed into
nostrils. Use “nasal cannula” only; do not use cannula with
mask.
5. Verify the cannula is not kinked.
If none of the above resolve the problem, perform the
following:
If Pulse setting is 1 or 2, switch TOC to the equivalent
continuous setting.
If possible, switch to an alternate oxygen source.
Contact your Healthcare Provider.
Alarm Occurs
The device needs your
attention
See the alarm conditions for information. If the alarm continues
after performing the recommended solution, change to
alternate oxygen source and contact your Equipment Provider.
TROUBLESHOOTING (continued)
