ITX 3000/2000 Printer User Manual
(UMITX315.PDF
)
Page 1 of 82 Date: 4/27/05
ITX 3000/2000
Printer Series
User’s Manual
PRACTICAL
AUTOMATION INC.
Страница 1: ...ITX 3000 2000 Printer User Manual UMITX315 PDF Page 1 of 82 Date 4 27 05 ITX 3000 2000 Printer Series User s Manual PRACTICAL AUTOMATION INC...
Страница 2: ...I O Interface Connection 14 3 4 1 Data I O Interface Connection Parallel IEEE 1284 14 3 4 2 Data I O Interface Connection Serial RS232 14 3 4 3 Data I O Interface Connection USB 2 0 Full Speed 14 3 5...
Страница 3: ...formation 29 8 2 2 Printer Reactions to the Low Ticket Stock Paper Condition 29 8 2 3 Ticket Holder with Low Ticket Detection 30 9 TICKET STOCK INFORMATION 31 9 1 Ticket Stock Specifications 31 9 1 1...
Страница 4: ...Maintenance 51 12 4 1 Paper Registration Mark Sensor Maintenance 51 12 4 2 Printhead Cleaning 53 13 POWER SUPPLY INFORMATION 54 13 1 Power supply D C Output Cable 54 13 2 Power Management 54 13 3 Powe...
Страница 5: ...l Detail Drawing pITX Countertop Printer 4 00 AST Model 70 19 2 6 Mechanical Detail Drawing kITX Kiosk Printer 2 00 and 3 25 70 19 2 7 Mechanical Detail Drawing kITX Kiosk Printer 2 3 25 AC Model 71 1...
Страница 6: ...es no warranty either express or implied including any warranty of merchantability or fitness for a particular purpose Practical Automation Inc shall not be liable to the purchaser or to any other per...
Страница 7: ...t installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful inter...
Страница 8: ...ptions structured to support unattended operation in a kiosk or similar environment An optional low paper sensor can be mounted with the ticket stock supply to signal the application when the ticket s...
Страница 9: ...ad the correct firmware into the printer Refer to section 16 for information regarding the correct printer driver for your application 2 3 1 Programmer s Notes The choice of which printer mode to use...
Страница 10: ...using the Windows Printer Driver would then render this character string convert the each letter s graphic image its pixels into printer dot image data and commands This data would be passed to the pr...
Страница 11: ...te This entry is normally blank For a specially ordered printer configuration the s prefix will be used sITX 3003 with a three digit configuration number DI Data Interface 6 Parallel IEEE 1284 Paralle...
Страница 12: ...ITX 3003 C Parallel with PS60 14 The above two model numbers specify a complete ITX 3003 printer configured with Countertop mount p a 3 25 paper width ITX 3003 a cutter with Ticket Stacker pITX C a pa...
Страница 13: ...tter ejector models A basket is included with all printer models that require one See Section 19 2 18 TB B4A Ticket basket for collecting 2 to 4 inch wide tickets that have been printed and cut This b...
Страница 14: ...ct the AC line cord to the IEC entrance connector on the power supply d Connect the AC line cord to the wall power outlet 3 4 Data I O Interface Connection The ITX printer requires a shielded data cab...
Страница 15: ...t time the ticket stock will be pulled into the loaded position 3 8 Auto Sizing After every power on the printer will calibrate the registration mark sensors and measure the length of the tickets If t...
Страница 16: ...EPROM selection method in Section 4 5 2 7 The selected Energy Level Energy Table and the resulting maximum Print Speed will be displayed on the printer s F0 printer status report ticket print out 3 10...
Страница 17: ...rallel shown The power switch in combination with holding one or more of the switch and display panel switches provides entry into special set up menus or diagnostic programs The Aux I O socket is for...
Страница 18: ...n paper is low 5 Diagnostic testing modes 10 ON and 90 OFF when in diagnostic mode 4 3 2 Ready This green LED indicator provides the following printer status information 1 System readiness for operati...
Страница 19: ...ket LINE FEED F2 Advance approximately 0 1 Simple paper movement FORM FEED F3 Advances one form length Length depends on the printer setup and form type F0 and F1 Force a Cut Only when a cutter is ins...
Страница 20: ...23 94 SYSVOLTAGE 23 82 CUTSEN 4 36 LOADSEN 4 75 SYSCS 3 34 PHCS 2 50 INTDETS 4 02 Sensor Calibration Load Cut White 973 973 Thresh 560 540 Black 148 108 INTERNAL STATUS Build 073 0000 ABE5 0008 0A21...
Страница 21: ...as error codes etc OFFLINE SW HELP F0 SEL ON OFFLINE Toggle F1 TST Print TEST ticket F2 LF Line FEED Paper F3 FF FORM FEED Paper F0 F1 CUT PAPER NOTE A warning BEEP FLASH will occur every 15 sec when...
Страница 22: ...2 4 for this switch sequence The EEPROM change menu once entered has instructions for changing stored values The EEPROM parameter change menu has two levels an additional F3 switch press accesses the...
Страница 23: ...arget application 5 1 2 Special Customization Special customizations to the printer firmware EEPROM settings mechanical options etc can be accommodated for customers with special application needs Ple...
Страница 24: ...per this LED will blink rapidly If the Low Paper sensor is connected and enabled see section 4 3 1 the Power Paper LED will blink slowly 6 3 Port Level Interface Status The communications port has a s...
Страница 25: ...Parallel Port Signaling The parallel printer data is sent in the forward channel using IEEE 1284 Compatibility mode or ECP signaling Reverse channel communications are by IEEE 1284 Nibble or ECP mode...
Страница 26: ...at the peripheral is on line Nibble Mode Data bit 1 then 5 Printer 14 nAutoFd HostBusy Compatibility Mode Set low by host to put some printers into auto line feed mode May also be used as a ninth data...
Страница 27: ...ype 0 Even 1 Odd 7 Flow Control 0 Busy 1 Xon Xoff 8 Future 0 0 Factory Default 0x00 9600 Baud 8 Data Bits No Parity Busy Flow Control 7 2 3 Serial Interface Pin out Serial Adapter DS 9S Connector Pin...
Страница 28: ...be used Also the connected root an or external HUB s must be 2 0 Certified Compliant HUB s 7 4 Auxiliary I O Connector This connection is a small 8 pin circular DIN connector It is primarily used to...
Страница 29: ...is designed to deliver the ticket to an attached ticket basket The ticket basket supplied with the cutter uITX can catch up to 200 tickets 8 2 Low Ticket Stock Paper Monitoring Auxiliary Input Port A...
Страница 30: ...icket holder models available see section 19 2 20 for dimensional drawing These are distinguished by their ticket width GTX THLP 2 with max ticket width of 2 5 and GTX THLP 4 with a max ticket width o...
Страница 31: ...ter Vendor List These paper converters take the raw thermal paper from the above manufacturers and produce finished tickets Listing of Converters Company Contact PRINTING TECHNOLOGIES INC 800 428 3786...
Страница 32: ...ickets nationalticket com Bill Alter Mercury Ticket Company 800 906 6999 1438 Fletcher Road 306 384 8000 Saskatoon Saskatchewan S7M 5T2 Fax 306 384 4050 Ken Wasden itmercury ibm com Canada Ticket Inc...
Страница 33: ...r Manual UMITX315 PDF Page 33 of 82 Date 4 27 05 9 1 4 Ticket Stock Drawing ITX 2 3002 3Fixed ITX 2 3004AS Adjustable Width AS Suffix Models 9 1 5 Ticket Stock Drawing ITX 2 3003A ITX 2 3004A Adjustab...
Страница 34: ...m Min to 4 00 101 6 mm Max ITX 2004AS 3004AS 2 00 50 8 mm Min to 4 00 101 6 mm Max 9 1 8 Stock Thickness 0 004 0 0075 0 1 0 19mm typical 9 1 9 Perforations Perforations at 12 TPI Ties Per Inch is comm...
Страница 35: ...r of the pITX somewhat difficult The maximum printable length is determined by the image ram size and is 10 9 With this as a understood limitation the ticket can be longer however unprintable beyond 1...
Страница 36: ...Manual UMITX315 PDF Page 36 of 82 Date 4 27 05 9 1 13 Example 2 0 Length Ticket Drawing for Fixed Width and AS Adjustable Width printers 9 1 14 Example 5 5 Length Ticket Drawing for Fixed Width and AS...
Страница 37: ...ill warm from energizing the previous dot If the Warm Time setting is too long then the dots will smear If the Warm Time is set too short then black regions graphics etc may not be as dark as desired...
Страница 38: ...3004A Adjustable Width Models 9 3 3 Sensor Location ITX 2004AS 3004AS Adjustable Width Models 9 3 4 Sensor Position Adjustments The cut sensor position and the mechanically arrayed load sensor can be...
Страница 39: ...The correct cut position is approximately 1 16 behind the perforation When this position is correctly set the ticket emerges with the perforation at the trailing edge and with 1 16 of material attache...
Страница 40: ...stration errors may occur Always use the auto sizing when using different length tickets There are two choices for disabling auto sizing 1 Disabling the Auto Size Back up 2 Used Stored Ticket Size Use...
Страница 41: ...ange of stored parameters The EEPROM menu is entered via a power on switch operation refer to section 4 5 2 Upon entry into the menu a help report is printed which details the menu operations followed...
Страница 42: ...ngs are adjusted or left at the factory defaults examine the dark regions and graphics including any barcodes If the edges of dark areas are blurred especially barcodes then decrease the Warm Time set...
Страница 43: ...or WARNING ONLY or BUSY after document printed or DISABLED Refer to section 8 2 for additional information 10 3 1 9 Beeper The selections for this parameter are ON OFF Used to turn off the beeper for...
Страница 44: ...the status returned to the host if no alternate selection is made by a command sent over the data interface 10 4 1 5 Interface Misc The selections for this parameter are NORMAL and ACK 0 5US NORMAL do...
Страница 45: ...4th quarter 2004 then by setting the LP CABLE DETECT to ACTIVE it will enable two actions 1 the connected status connected or disconnected of the Low Paper cable will be reported in the printer s sta...
Страница 46: ...this situation Note that this feature is not enabled in the G version 10 6 Restoring Factory Default Settings Press the following key sequence to reset the EEPROM settings to their original factory de...
Страница 47: ...s the equivalent of a one 1 for a long and a zero 0 for a short Each position in the sequence has a binary weight The first is given a weight of 1 while the second would be 2 the third 4 etc 11 1 3 Co...
Страница 48: ...4 2 Cutter Operational Error 4 3 Transport Presenter Error 4 4 Paper Output Error 4 5 Registration Mark Detection Error 4 6 Printhead Pressure Release Lever Error 4 7 Out of Paper Error 4 8 Interface...
Страница 49: ...ge 49 of 82 Date 4 27 05 11 2 3 Error Code Computation Where n flash beep signal duration 1 long duration flash beep signal 0 short duration flash beep signal Error Code flash beep signal 1st 2nd 3rd...
Страница 50: ...ions Factory Burn In Cut and Serial tests DIAGNOSTIC HELP After entering this DIAGNOSTIC menu press and release F0 SPECIAL Functions F1 BURN IN test F2 CUT test F3 Serial Port Test 12 2 1 Special Func...
Страница 51: ...mp and Data Rate Measurement These are advanced diagnostic tools that can aid in solving data transmission problems 12 3 1 Hex Data Dump Enter Hex Data Dump by pressing and holding F2 and F3 see secti...
Страница 52: ...age 52 of 82 Date 4 27 05 12 4 1 1 Sensor Cleaning Access ITX 2000 3000 Fixed Width Models 12 4 1 2 Sensor Cleaning Access ITX 2003A 3003A 2004A 3004A Adjustable Width Models 12 4 1 3 Sensor Cleaning...
Страница 53: ...eristic to the printer s thermal energy delivery level If very fast media is being used the printer s thermal energy may need to be reduced to better match it The best solution is to select the therma...
Страница 54: ...apacitor reservoir Also it uses on the fly power management The power management scheme takes advantage of the switching power supply s characteristic of being able to deliver high short term power de...
Страница 55: ...sh load mode in three ways 1 Automatically if the printer detects a failure of the flash memory s checksum during its power up testing operations 2 Manually by powering on the printer while holding th...
Страница 56: ...transfer rate of the PC If the FWITX BIN file is copied from a hard drive of a fast PC to the printer the typical loading time will be approximately 15 to 30 seconds Parallel Interface If the source...
Страница 57: ...e 57 of 82 Date 4 27 05 15 FGLAPPLICATION PROGRAMMERS INFORMATION The FGL command language and other programmer related information is included in separate ITX 2000 3000 Programmer s Manual Refer to t...
Страница 58: ...v P U V2 xx Driver not available V2 xx Driver not available V2 xx Driver not available PA GITX3002 The V1 xx GTX 2000 Printer Drivers are available and function with the ITX 2000 printers of any firmw...
Страница 59: ...or a given printer model FGL printers have Windows driver support for firmware V1 18 and above only Length and width margins must always be set by the application Use the Drivers for these OS For thes...
Страница 60: ...f data required for the Windows WYSIWYG function makes this interface impractical 16 3 2 Interface Choices FGL Version Firmware Printer The FGL firmware will work well with a Parallel USB or RS 232 Se...
Страница 61: ...Feed Friction Data Interface Plug in Option Modules Parallel IEEE 1284 Bi Directional Serial RS 232 Busy XON OFF to 57 6K Baud Not supported with G firmware USB Full Speed V2 0 Compliant Special Purp...
Страница 62: ...from outside of the printer chassis At power up it is automatically recognized by the printer controller If it is a Parallel or USB interface nothing else needs to be done If it is a Serial Interface...
Страница 63: ...The ITX s FGL firmware is completely backward compatible with the ETX s FGL firmware and has additional new commands added to the language This is the firmware choice to use when replacing an ETX The...
Страница 64: ...required If it is a Parallel Interface an off the shelf IEEE1284 A B cable available at any computer store can be used or this cable can be purchased from Practical Automation If it is a Serial inter...
Страница 65: ...2a 4a 5a B15 11037 4 pITX2003C PARALLEL 115 230 PARALLEL FGL 1c 2b 4b 5b C15 10393 pETX 2003R I 9 115V SERIAL FGL C15 10372 pETX 2003R I 9 230V SERIAL FGL 1a 3a 4a 5a B15 11037 5 pITX2003C SERIAL 115...
Страница 66: ...3a Serial Cable specified for the ETX pETX and uETX is DCA1037 A09 71017 and the cETX uses DCA2498 A09 71016 3b Serial Cable specified for this product DCA3068 A09 71091 Overall size of the ETX is 9 2...
Страница 67: ...ITX 3000 2000 Printer User Manual UMITX315 PDF Page 67 of 82 Date 7 27 04 19 APPENDIX 19 1 IEEE 1284 Parallel A B Cable Schematic IEEE Std 1284 1994 Copyright c 1994 IEEE All rights reserved...
Страница 68: ...nual UMITX315 PDF Page 68 of 82 Date 7 27 04 19 2 ITX 3000 2000 Mechanical Drawings 19 2 1 Mechanical Detail Drawing uITX Desktop Printer 2 00 and 3 25 19 2 2 Mechanical Detail Drawing uITX Desktop Pr...
Страница 69: ...2000 Printer User Manual UMITX315 PDF Page 69 of 82 Date 7 27 04 19 2 3 Mechanical Detail Drawing pITX Countertop Printer 2 00 and 3 25 19 2 4 Mechanical Detail Drawing pITX Countertop Printer 4 00 A...
Страница 70: ...00 2000 Printer User Manual UMITX315 PDF Page 70 of 82 Date 7 27 04 19 2 5 Mechanical Detail Drawing pITX Countertop Printer 4 00 AST Model 19 2 6 Mechanical Detail Drawing kITX Kiosk Printer 2 00 and...
Страница 71: ...3000 2000 Printer User Manual UMITX315 PDF Page 71 of 82 Date 7 27 04 19 2 7 Mechanical Detail Drawing kITX Kiosk Printer 2 3 25 AC Model 19 2 8 Mechanical Detail Drawing kITX Kiosk Printer 4 00 AC Mo...
Страница 72: ...Printer User Manual UMITX315 PDF Page 72 of 82 Date 7 27 04 19 2 9 Mechanical Detail Drawing kITX Kiosk Printer 4 00 ASC Model 19 2 10 Mechanical Detail Drawing eITX Desktop Printer with ticket enclo...
Страница 73: ...00 2000 Printer User Manual UMITX315 PDF Page 73 of 82 Date 7 27 04 19 2 11 Mechanical Detail Drawing pITX Countertop cutout 2 00 and 3 25 19 2 12 Mechanical Detail Drawing pITX Countertop cutout 4 00...
Страница 74: ...ITX 3000 2000 Printer User Manual UMITX315 PDF Page 74 of 82 Date 7 27 04 19 2 13 Mechanical Detail Drawing PS60 14 ITX Power Supply 19 2 14 Mechanical Detail Drawing PS60 H Mounting Bracket...
Страница 75: ...ITX 3000 2000 Printer User Manual UMITX315 PDF Page 75 of 82 Date 7 27 04 19 2 15 kITX Optional Bottom Mounting Plate 2 00 and 3 25 19 2 16 kITX Optional Bottom Mounting Plate 4 00...
Страница 76: ...ITX 3000 2000 Printer User Manual UMITX315 PDF Page 76 of 82 Date 7 27 04 19 2 17 kITX Optional Side Mounting Rails 19 2 18 Output Ticket Baskets Model TB B23 Model TB B4A...
Страница 77: ...ITX 3000 2000 Printer User Manual UMITX315 PDF Page 77 of 82 Date 7 27 04 19 2 19 pETX to pITX Countertop Adapter Plate Model ITX APETX0 19 2 20 Ticket Holder w Low Paper Sensor...
Страница 78: ...sing the ITX Power Supply and Internal Clamp Diode The User may send the Pulse Command 0x1C at any time and the Printer will generate a 100mS conduction pulse with a maximum load of 2 Amps If the prin...
Страница 79: ...was made for the sensor on the normal side can be feed in to the printer the opposite way The sensor s adjustment range can then be used to reference the reg mark from the trailing edge of the ticket...
Страница 80: ...hese values to insure that they are within the sensor s adjustment range and set to zero if they are not ASP0R TL if ASP0 TL SDmax ASP0 TL SDmin ASP0 TL 0 ASP1R TL if ASP1 TL SDmax ASP1 TL SDmin ASP1...
Страница 81: ...30 3 80 4 30 4 80 5 30 5 80 0 45 0 20 0 05 0 30 0 55 0 80 1 05 1 30 1 55 1 80 2 05 2 30 2 55 2 80 ALT_Sensor_Position TL 4 80 4 05 5 30 3 80 4 80 5 80 6 80 4 05 4 80 5 55 6 30 3 80 4 30 4 80 5 30 5 80...
Страница 82: ...ITX 3000 2000 Printer User Manual UMITX315 PDF Page 82 of 82 Date 7 27 04 End of Document...
