20
PowerXL Vortex Pro Air Fryer Plus™
PowerXL Vortex Pro Air Fryer Plus™
21
Cleaning & Storage
Clean the appliance after each use. The Basket and
Fry Tray are coated with a special nonstick surface.
Never use abrasive cleaning materials or utensils on
these surfaces.
1. Remove the Power Cable from the electrical
outlet and be certain the appliance is thoroughly
cooled before cleaning.
2. Wipe the outside of the appliance with a warm,
moist cloth and mild detergent.
3. Clean the Basket and Fry Tray, with hot water, a
mild detergent, and a nonabrasive sponge. The
Fry Tray is dishwasher safe, but hand-washing is
recommended. For difficult-to-remove food,
soak in hot, soapy water for 10 minutes.
4. NOTE: If the Silicone Bumpers on the Fry Tray
need to be cleaned, they can be removed and
reattached. To remove the bumpers, locate
the capped end of the bumper and push the
capped end off of the Fry Tray. There will be
some resistance, but keep pushing until the
bumper slides off of the Fry Tray. To reattach
the bumper, slide each bumper onto the slot
on the Fry Tray.
5. Clean the inside of the appliance with hot water,
a mild detergent, and a nonabrasive sponge.
6. If necessary, remove unwanted food residue from
the heating element with a soft cleaning brush.
7. Rinse the appliance with a clean, damp cloth.
Use a clean, dry cloth to dry the appliance interior.
Do not leave standing water in the appliance.
8. If any other service needs to be performed,
contact Customer Service using the contact
information on the back of this manual.
Place the cooled, dry appliance in a clean, dry place.
Do not stack objects on top of the appliance.
Storage
Troubleshooting
Symptom
Possible Cause
Solution
The appliance
does not work
The appliance is not plugged in.
Plug the Power Cable into an electrical outlet.
The appliance is plugged into an outlet that is shared
with other devices.
Plug the appliance into a dedicated
electrical outlet.
The appliance has not been turned on by setting the
preparation time and temperature.
Press the Power Button.
Select a time and temperature. Press the Power
Button again and cooking will begin.
The appliance might have been turned off.
If the Power button is pressed while cooking, the
Auto Shut-Off mode will be triggered.
Press the Power Button. Select a time and
temperature. Press the Power Button again
and cooking will begin.
Food is not cooked
The Basket is overloaded.
Use smaller batches for more even frying.
The temperature is set too low.
Raise temperature and continue cooking.
Food is not fried evenly
Some foods need to be shaken during
the cooking process.
See “Shaking” section in “Instructions for Use”.
Basket will not slide into appliance properly
The Basket is overloaded.
Do not fill the Basket above the Maximum line.
The Fry Tray is not placed in the Basket correctly.
Gently push the Fry Tray into the Basket until
it clicks.
Smoke coming from appliance
Too much oil is being used.
Wipe down to remove excess oil.
The Basket has grease residue from the
previous operation.
Clean the Basket after each use.
French fries are not fried evenly
Potatoes are not prepped properly.
Consult a recipe for potato type and prep.
Fries are not cut evenly.
Cut fries thinner or reshape fries.
Fries are too crowded.
Spread fries out or cook a smaller batch.
Potatoes are not rinsed properly during preparation.
Pat dry to remove excess starch.
Fries are not crispy
Raw fries have too much water.
Dry potato sticks properly before misting oil.
Cut sticks smaller.
Add a bit more oil.
Error
E1 - Broken circuit of the thermal sensor
Call Customer Service at 1-973-287-5129
E2 - Short circuit of the thermal sensor