PROBLEM SOLVING
s
Problem
Possible Causes
How to Solve
The appliance
fails to convert
water into
steam.
Indicator light
on steamer
does not
illuminate.
The appliance is
not plugged in.
Plug the appliance into the electric mains
and switch it on.
Household power
circuit has blown.
Check the household circuit breaker for any
tripped wires. Call for a qualified electrician.
Fuse on appliance
is blown.
Send the appliance to the service centre for
checks.
The appliance
fails to convert
water into
steam.
Indicator light
on steamer
illuminates.
Mineral build-up in
the appliance.
Carry out Descaling as set out in the
section “How to Clean’.
The Water Tank is
empty.
Refill the Water Tank with tap water or
distilled water.
Steam emitted
intermittently.
Mineral build-up in
the appliance.
It is normal for the steam to stop being
emitted periodically for a few seconds.
If this persists for longer durations, carry out
Descaling as
set out in the section “How to
Clean’.
