Power One VSN-MGR-CMML SERIES, Руководство по установке

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5 Troubleshooting
5.1 Troubleshooting Guide
1) Issue: Aurora Vision does not show recent information from the monitoring system.
a.
Verify the Aurora Logger is connected to power and the Aurora Logger POWER LED = GREEN.
b. Verify that the Aurora Logger has a network link, by checking that the
Eth0
LED on the Aurora
Logger is green. If there is no network link then test the Ethernet (Cat5 or Cat6) cable with an
appropriate data cable tester and verify the router, switch, or hub is operational.
c. Verify that you have a working Internet connection. This can be tested with a laptop by
unplugging the Ethernet cable from Eth 0 and connecting it to the laptop and testing to see if the
laptop can connect to the Internet using the dynamic or static TCP/IP configuration for this
network.
d. If all of the previous steps are correct restart the Aurora Logger by unplugging and then
supplying power to the Aurora Logger.
e. If all of the previous steps do not help this issue contact Power-One Support.
2) Issue: I cannot connect directly to the web interface on the Aurora Logger.
a.
Verify the Aurora Logger is connected to power and the Aurora Logger POWER LED = GREEN.
b. Verify that you have a working Internet crossover cable. One end of the crossover cable should
be connected to
Eth1
and the other to your computer’s Ethernet port. You should see a link LED
illuminated for both the Aurora Logger and the computer.
c. Verify that the Network settings on the computer. The Network settings for the Ethernet
connection should be set to DHCP “Automatically obtain an IP address”. Try to “Repair” the
network connection on the computer.
d. If all of the previous steps are correct restart the Aurora Logger by unplugging the power cord,
wait 30 seconds, and then resupply power. Also restart your computer.
e. Try using a different crossover cable; your cable may be defective.
3) Issue: I do not see all of the Power-One inverters.
a.
After 3 minutes select refresh on your web browser.
b. Close your web browser and reconnect to the Aurora Logger web page and select the Home
page (http://172.17.17.1).
c. If the Aurora Logger restarts then it received a new configuration which should have all the
devices defined. Wait for another three minutes and check the changes.
d. If all of the previous steps do not help this issue contact Power-One Technical Support.
4) Issue: I do not see recent data for a Power-One Inverter.
a. Select refresh on your web browser.
b. Close your web browser and reconnect to the Aurora Logger Home page
(http://172.17.17.1).
c. Check to make sure the Power-One inverter has power. Check the inverter’s
user/installation manual.