30
PRM-902F / 102F
11. Trouble -shooting
Try the following first if you experience problems using the monitor. Contact us for repairing
service if the following possible solutions can’t solve the problems.
Symptoms
Possible Solutions.
The monitor isn’t turned on.
- Try the AC power.
No picture is displayed on the screen
and all LED buttons are lit up.
- Unplug the monitor and then reconnect it. Make sure to restart the
monitor.
(Contact us for service if this happens 3 consecutive times)
No picture is displayed on the screen
but the buttons are working.
(There is no Logo nor “No signal”)
- Unplug the monitor and then reconnect it. Make sure to restart the
monitor.
(Contact us for service if this happens 3 consecutive times)
No picture is displayed when the
input signal is in.
(Startup logo is displayed with no
trouble)
- Remove the input cable and see if “No signal” appears or not.
=> If “No signal” doesn’t appear, restart the monitor and see if the startup
logo appears or not.
=> If “No signal” appears, proceed as follows:
- After setting the monitor on the Factory Default, select the input again
and make sure the input mode is correct.
- Try a different input cable.
- Make sure the cable is connected to the right port.
- Check if the right input format and the right frequency are being used
- Try a different input source/device. .
=> If everything comes out okay, then it means there might be a problem
with compatibility. If that is the case, please contact and inform us of the
input source/device model.
Trouble -shooting
- Press the Power Switch to restart the monitor.
The monitor is turned off while in use.
(when running on the battery)
- Check if the power is running low on the battery.
(When the battery capacity is low, the monitor might be frequently turned off.)
