3 - 4
setup and changing the switch positions 1 and 2 in the printer
setup window to ON may help.
3.
Paper Jam Problems
Paper is jammed inside the printer
– Turn off the printer
and open the top hood by releasing the hood lock. Remove the
jammed paper and reinstall the paper roll. Close the hood properly
and firmly. Then turn on the printer for operation.
If the auto cutter is jammed, the print hood will be locked.
Please first resolve the auto cutter problems per description in
next item and then come back to deal with the paper jam.
Never
force open the top hood.
Please also clear away any
contaminants accumulated in the cutter track above the thermal
elements.
4.
Auto Cutter Problems
In case any foreign materials like a
staple or paper clip or excessive paper scraps
fall into the auto cutter mechanism the auto
cutter may lock up and so does the print
hood. In such case, please push the cutter
cover down and forward as in the right
picture to access the adjustment mechanism
for cutter position.
For PP-5000 please refer to the pictures below and find an
opening on right side of plastic cover. Use a Phillips head (cross
type) screw driver through this opening to adjust the position of
Auto Cutter Blade
The blade is completely out
from its track in this sample
picture for the reader to see
where to find the cutter track.
