TECHNICAL SUPPORT
Technical support and service is available directly from your distributor or call Portacool, LLC Technical Support Hot Line at 888-266-5243 for the distributor
nearest you. You may also contact the Support Hot Line for consultation on troubleshooting and parts replacement.
Please have serial number and model number of unit available.
WARRANTY AND REPLACEMENT PARTS
PORTACOOL® Evaporative Cooler Limited Warranty
All Portacool Cyclone evaporative coolers are warrantied for one full year from date of purchase. This warranty covers defects in original material, workmanship,
parts, and components. To ensure that the warranty is put into effect, be sure to submit the warranty registration online or complete the warranty card that is
shipped with your unit. Please register online at http://www.portacool.com. Factory-authorized personnel will make the final determination concerning repairing or
replacing parts or components based on customer claims.
All transportation charges on parts submitted for replacement or repair under this warranty must be borne by the purchaser. Portacool, LLC., will not be held
liable for any incidental or consequential damages. This warranty is declared void if the equipment is found to have been misused, abused or tampered with by
unauthorized personnel.
To expedite your request, please submit the RMA form found on our website at
info.portacool.com/returnshold
TECHNICAL SUPPORT
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