90
User Manual
Cannot receive calls
Try to make a call in order to check that the phone and the
network are operational. Check and deactivate the permanent
call forwarding feature [permanent call forwarding icon
displayed on the screen]. Check and deactivate the incoming
calls restriction feature if necessary. If the problem persists,
please contact your customer service.
Unable to send a message
Check that your SIM card offers this service. Try to make a call
in order to check that the phone and the network are
operational.
Make sure the voicemail number is properly configured. To do
so, go to the Messages/Settings/SMS menu, select Message
centre number and check the number.
No voicemail
Check that your subscription offers this service.
Program the call to be forwarded to your voicemail using the
information provided by the operator.
The operator name does not appear on screen
Check that the Operator logo option is On in the Settings/
Display menu.
Go into the Settings menu, select Networks, then Selection.
Wait until the operator appears, select it and validate.
Cannot play a video / Bad video playback quality
The phone Player may not be compatible with the video format
and bitrate. First convert this video to the phone Player format
using the Porsche Design Video Encoder PC software
available from the Downloads section of the official website
[http://www.mobileporschedesign.com].
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