User Manual
Incorrect PIN
An incorrect PIN has been entered. Be careful! Three incorrect
PIN entries will block the SIM Card.
SIM blocked
If a wrong PIN is entered three times in succession, your SIM
card is blocked. You must then:
–
Enter the PUK [Personal Unblocking Key] provided by your
operator, and validate.
–
Enter your PIN and validate.
–
Enter your PIN again and validate.
After 5 or 10 failed attempts [depending on the type of SIM
card], the SIM card is permanently locked.
You must then contact your operator to obtain a new card.
SIM locked
In certain cases, the phone can only be used with certain types
of SIM cards. This message means that the SIM card you are
using does not match the phone.
Take the SIM card out, and switch the phone back on. If the
message SIM not present appears on the screen, you will need
to check its compatibility with the vendor where you bought it.
Otherwise, please contact your customer service.
No call connection
Check that the number you have dialed is correct. Check that
there is at least one signal bar displayed. If the letter R is
displayed without any network name, only emergency services
can be called.
Check the status of your credit with your operator.
Check that the SIM Card you are using offers the service you
are requesting; check whether its validity has expired.
Check and deactivate the outgoing calls restriction if
necessary.
The network could be saturated. Try later.
If the problem persists, please contact your customer service.
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