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Warranty
All the components of Holl’s saunas are guaranteed for 2 years and 4 years for wooden parts.
The warranty comes into force on the date of dispatch (corresponding to the date the invoice is issued).
The warranty does not apply in the following cases:
•
Malfunction or damage arising from installation, usage or repair that are not in compliance with the safety instructions.
•
Malfunction or damage arising from conditions that are unsuitable for the equipment’s originally intended purpose.
•
Damage arising from negligence, accident or force majeure (thunderstorm or bad weather).
•
Malfunction or damage arising from the use of non-authorised accessories.
•
Malfunction or damage resulting from the non-installed of a waterproof roof.
•
Malfunction or damage resulting from the non-maintenance of the outside of the sauna.
The warranty does not cover the costs linked to returning the cabin or part of its components to our workshops of.
Under the warranty, in the event of a breakdown, the items deemed defective by our technicians will be exchanged.
Information and explanations required for their installation will be provided by one of our technicians.
Costs linked to the use of subcontract labour provided by a third party cannot be covered by Holl’s.
IMPORTANT
Do not return the product to the store
Contact your local after sales service on
www.holls.fr
or
POOLSTAR
960 Avenue Olivier Perroy, 13790 ROUSSET - FRANCE
!
Maintenance & servicing
Maintenance
Problems identified
Possible reasons
Solutions
Electric stove does not heat up.
Power supply cable disconnected.
Check power supply cable connection.
The general power supply is cut.
Check that the switchboard and wall plug
are working.
Stove is overheat protected.
Refer to the electric stove manual.
Sauna light fitting no longer
work.
Light cable not fully plug.
Plug the cable.
Light is defective.
Contact your dealer.
Servicing
1. Disconnect your sauna.
2. Use a vacuum cleaner to remove dust from crevices in the woodwork.
3. Clean the cabin with a damp cotton cloth and use a small amount of soap if necessary. Rinse with a damp cloth.
4. Clean the glass with a window / glass cleaner and a soft colth.
5. Maintain the exterior of the sauna every 2 years with a suitable product.
Protection of wood
Brush each exterior barrel slat and apply a wood stain when full assembly to protect the wood.
This wood stain had to be renewed according to the recommendations of the product used
IMPORTANT
:
Disconnect the cabin’s power supply cable before undertaking any work.
IMPORTANT
:
The wood should be treated with a protective product only on the outside of the sauna.
No treatment should be applied inside the sauna.
Do not use benzene, alcohol, chemical agents or strong detergents on the sauna since chemical products can damage the
wood. Do not spray water on your sauna.
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