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Page 22

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Fault Indication

Potential Cause

Remedy

Cell not 

cleaning, 

excessive 

calcium build 

up on cell or 

power pack 

not changing 

direction.

Excessively high 

calcium, change of 

direction time set too 

high or faulty PCB.

1. See Calcium Hardness levels in Water 

Balancing table (Page 6) and adjust water 

accordingly. 2. Change the Cell Cleaning 

times (Page 15).   3. Manually try changing 

direction by holding both [<] and [>] buttons 

in for 3 seconds (you must be in the Main 

Screen for this to work). Failure for this to 

work could indicate a faulty PCB - return for 

service. 

Output reading 

is less than 

100%.

Low salt level.

Check salt level. See Salt Test (Pages 13-

14).

Build up of calcium on 

the cell plates.

Calcium build-up needs to be removed. 

See Cell Maintenance (Page 19).

Water temperature is 

low.

Winter water temperature can be very low. 

For every 1°C below 28°C the output can 

drop 2-3%.

Insufficient water 

flow through the cell 

housing.

Ensure a full chamber of water is passing 

over the cell. You may need to backwash 

your filter. See Backwash (Pages 14-15).

The cell could be 

damaged or at the 

end of its life.

Damaged coating will reduce cell life and 

output. If all conditions are correct then cell 

could be at the end of its life.

Level low in one 

direction but OK in the 

other.

Cell may need cleaning. See Cell 

Maintenance (Page 19) or the cell may 

have run its life in one direction.

Continuous build up of 

calcium.

See Cell Maintenance (Page 19).

Low or no 

chlorine output.

Unit not working 

correctly.

Go through Troubleshooting from the 

beginning.

Unit not set correctly. Check basic settings such as output control 

and timer running hours. Go through all 

settings on Pages 11-18 and balance water 

accordingly.

Salt level is too low.

Check Salt in the Water Balancing table 

(Page 6).

pH is too high.

Check pH in the Water Balancing table 

(Page 6).

Stabiliser is too low.

Check Stabiliser in the Water Balancing 

table (Page 6).

Cell at the end of its 

life.

If full output is not reached then it could be 

a failing cell.

Timer loses time 

when mains 

power removed.

Battery life expired.

Replace battery - return for service.

Содержание Neptune NDC15

Страница 1: ......

Страница 2: ...Button Salt Test 13 14 12 6 Shortcut Button Backwash 14 15 13 Main Menu 15 13 1 Main Menu Backwash 15 13 2 Main Menu Brightness 15 13 3 Main Menu Cell Cleaning 15 13 4 Main Menu Chlor Boost 16 13 5 M...

Страница 3: ...ions on your recent purchase of your Neptune Digital Salt and Mineral Chlorinator Thank you for supporting Pool Pro Products Please take a moment to read through the entire manual before installing yo...

Страница 4: ...tion on a particular subject s in good faith and is not an exhaustive treatment of such subject s Its use is beyond the control of the author contributor publishers and distributors and should not be...

Страница 5: ...this does not mean you need more salt There will always be less chlorine demand in colder water For salt only We recommend adding 3 5kg of pool salt per 1000 litres of pool water For minerals magnesi...

Страница 6: ...e chlorinator unit Weekly T A Total Alkalinity Concrete 80 150ppm Fibreglass Vinyl 80 120ppm Add Pool Pro pH Buffer Add Pool Pro Hydrochloric Acid Fortnightly Calcium Hardness Concrete 250 300ppm Fibr...

Страница 7: ...do not allow gases generated from the Cell to collect and build up in any part of the installation It is RECOMMENDED that the Cell Housing be installed horizontally to create a natural gas trap that a...

Страница 8: ...Plugs and Screws provided The Power Pack should be mounted no further than 1 5m from the Chlorinator Cell for ease of operation 8 INSTALLING THE CELL Connect the Cell Housing horizontally in the retu...

Страница 9: ...e Runs a backwash process to clean the media inside the pool filter system Enters the Main Menu if pressed when the LCD screen is displaying the Main Screen see section Main Screen on page 9 Saves any...

Страница 10: ...es for your chlorinator to operate a 2 CYCLES DAY 6am 10am and 4pm 8pm b 1 CYCLE AM 8am 4pm c 1 CYCLE PM 8pm 4am 3 Press to save or press to exit without saving If these cycle times are not suitable y...

Страница 11: ...on the Main Screen for the shortcut buttons to function 12 SHORTCUT BUTTONS 12 1 SHORTCUT BUTTON POWER MODE This function changes the operating mode of the chlorinator AUTO running on the timer settin...

Страница 12: ...flash Press or to adjust the hour Press to save 4 The minutes will flash Press or to adjust the minutes 5 Press to save or press to go back to the hours Press again to exit without saving TIMER SETTI...

Страница 13: ...Press again to exit without saving 6 If you chose SINGLE CYCLE you will be taken back to the Main Screen If you chose DUAL CYCLE continue to the next step 7 To set the ON START time for TIMER 2 TIMER...

Страница 14: ...able for cartridge filters 3 Press to begin the backwash cycle The pump will start and run for 2 minutes A countdown timer will display on the LCD screen Press to increase the run time by 1 minute if...

Страница 15: ...ervice Menu 12 Spa Mode 13 Winter Blanket Mode 14 pH Control Mode See Section 12 6 on pages 14 15 SHORTCUT BUTTON BACKWASH 13 1 MAIN MENU BACKWASH 13 2 MAIN MENU BRIGHTNESS This function adjusts the b...

Страница 16: ...f the LCD screen 1 Press the button to enter the Main Menu Press or to scroll through the menu Press to select Contrast 2 Press or to adjust the contrast 3 Press to save or press to exit without savin...

Страница 17: ...mation regarding the Service Menu 13 12 MAIN MENU SPA MODE This function allows you to adjust the settings for a spa 1 Press the button to enter the Main Menu Press or to scroll through the menu Press...

Страница 18: ...s useful for priming tubes after an acid drum change or adding the required acid from your acid demand test IMPORTANT Enter the exact amount from your test result in ml e g 500ml and the system automa...

Страница 19: ...cium build up is present use Pool Pro Cell Cleaner to clean the cell We do not recommend the use of Hydrochloric Acid to clean the cell 6 Check the cell s O Ring is clean greased with silicone grease...

Страница 20: ...ll chamber of water is passing over the cell You may need to backwash your filter See Backwash Pages 14 15 The cell could be damaged or at the end of its life Damaged coating will reduce cell life and...

Страница 21: ...o wall outlet and outlet is turned on Plugged into power point and turned on but still no power Test wall outlet with a working appliance Wall outlet working but still no power Check circuit breaker a...

Страница 22: ...chamber of water is passing over the cell You may need to backwash your filter See Backwash Pages 14 15 The cell could be damaged or at the end of its life Damaged coating will reduce cell life and ou...

Страница 23: ...Page 23 www poolpro com au 16 SCHEMATICS...

Страница 24: ...re Entry 13 PPN00869 Cable Grommet 6N 4 14 PPN00501 Grommet Rubber Aux Hole Up To 19mm 15 PPN00488 Cell Plug SL 10 Male End Complete With Power Supply Looms Grease Filled 16 Neptune Screw Stainless M3...

Страница 25: ...l Only 62 PPN00379 3 Way Cell Housing Smokey 63 OR950M Cell Housing NDC O Ring EPDM Rubber 64 PPN00380 Cell Cap Locking Ring NDC 65 PPSCCAP Cell Cap Includes Cable Cover Cap Brassware Washers Resin Fi...

Страница 26: ...bient temperature or any condition that adversely affects the performance of the equipment will render this warranty null and void 3 Defective equipment must be returned to the manufacturer or dealer...

Страница 27: ...to submit a warranty request The warranty is void under the following circumstances Installation is carried out incorrectly by any person other than a person authorised by us to do so The Power Pack o...

Страница 28: ...More products in the Neptune range PUMPS FILTERS CHLORINATORS CLEANERS LIGHTS...

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