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FAQ
1) Q: Why is the device power indicator light is OFF, the monitor no image?
A: First check whether the power is connected, the supply voltage is sufficient, need more
than 10V or more stable voltage at least to provide 3A current power supply, then check if ACC
(yellow line) come in with voltage.
2) Q: the screen says "no disk", how to do?
A: First check the SD card or USB hard drive connection is good or not, if the
connection is good, and then see if this SD card or hard drive is a new card, if it is
necessary to format it in the PC, if it still cannot solve the problem, please send the SD
card or hard drive to manufacturers or check with our services personnel.
3) Q: DVR output no image after connecting the camera
A: first check the input video signal source is connected, and then see if the camera
format is supported by the format of the DVR, the DVR does not support TVI CVI
format camera input, and can not enter more than 5 million AHD camera or no picture.
4) Q: Why is the TV (CVBS) display on the menu and the font is very small?
A: If you connect an HDMI monitor and set the HDMI output resolution is very high, then
the TV display the menu text will be very small, the solution is disconnect the HDMI display,
and restart the boot DVR; or you can set lower for the HDMI output resolution.
5) Q: Why is the HDMI monitor set up 1920X1080 and output is 800X600 instead?
A: You need to connect to a HDMI monitor, and then open the DVR power supply, you can
get output 1920X1080;, because the DVR will check and if it doesn't recognize the HDMI
monitor is connected, then it will automatically set the HDMI output to 800X600 resolution
to adapt to CVBS display.
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