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Virtual Communications Express 

Polycom® VVX® 101/201 Business Media Phones 

 

 

 

 

2.

 

Select a line if you have more than one. 

3.

 

Select 

Always

No Answer

, or 

Busy

4.

 

Enter a contact’s number. 

5.

 

Select 

Enable

. If you chose 

No Answer

, you can enter the number of rings before the call is 

forwarded. 

Disable Call Forwarding  

1.

 

Select 

Forward

 on the Home screen. 

-OR- 

Press the 

Fwd

 soft key on the Idle screen. 

2.

 

Select a line if you have more than one. 

3.

 

Select your forwarding type and select 

Disable

Mute the Microphone 

You can mute or unmute your microphone during calls. 

Press 

Microphone Mute or Microphone Unmute displays on the screen. 

Recent Calls 

You can view recently placed, received, and missed calls. 
Select 

Dirs > Recent Calls

Conference Calls 

Initiate 

You can initiate a conference call with up to eight contacts. 

1.

 

Call a contact. 

2.

 

Select 

Conference

 and call your next contact.  

3.

 

When your contact answers, select 

Conference

.  

Note

: You can also join an active and held call into a conference call. Select 

Join

 on the Calls screen. 

Manage All Conference Participants  

Select 

Hold

 to hold all participants. 

Manage Individual Participants 

1.

 

Select a participant and select 

Manage

2.

 

Perform one of the following options: 

Содержание VVX 101

Страница 1: ...atedly to view the character options 2 Press to backspace 3 Press Encoding to type other characters 4 Use the 1 0 and keys when using the dial pad keys Place Calls You can only have one active call in progress You can use the handset speakerphone or headset for calls During a call you can change modes by picking up the handset or by pressing or Perform one of the following options Pick up the hand...

Страница 2: ... and press Resume and then press End Call Hold Resume Calls You can have multiple calls on hold and resume a call at any time 1 Select the call and press the Hold soft key 2 Select the call and press the Resume soft key Transfer Calls You can transfer calls to any contact and choose the method of transfer 1 Press and hold the Transfer soft key 2 Select Blind or Consultative 3 Dial a number or sele...

Страница 3: ...ne You can mute or unmute your microphone during calls Press Microphone Mute or Microphone Unmute displays on the screen Recent Calls You can view recently placed received and missed calls Select Dirs Recent Calls Conference Calls Initiate You can initiate a conference call with up to eight contacts 1 Call a contact 2 Select Conference and call your next contact 3 When your contact answers select ...

Страница 4: ...u have voice mail 1 Select Msgs on the Home screen 2 Select Message Center Connect Do Not Disturb You can enable Do Not Disturb when you do not want to receive calls Select DND on the Home screen or Idle screen Update Ringtones You can set ringtones for incoming calls from all contacts and from individual contacts Set Ringtone for Incoming Calls Select Settings Basic Ring Type and select a rington...

Страница 5: ...rty of their respective owners Version 1 16 July 2016 Additional Help and Resources Getting Started with Your Service To learn how to manage your user account settings and site service features go to https customertraining verizon com virtualcommtraining Returning Equipment Should you require replacement equipment please refer to the Return Merchandise Authorization RMA quick reference guide locat...

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