Virtual Communications Express
Polycom® VVX® 101/201 Business Media Phones
2
•
Select a
Favorite
from the Home screen.
•
Select a contact from the Recent Calls list and press
Dial
.
•
Select a contact from the Contact Directory and press
Dial
.
Answer Calls
You can answer calls using the handset, speakerphone, or a headset. Perform one of the following options:
•
Press
or press the
Answer
soft.
•
Pick up the handset.
Press
to answer with a headset.
End Calls
You can only end active calls. To end a held call, you must resume the call first.
•
To end an active call, replace the handset, press
or
, or press the
End Call
soft key.
•
To end a held call, select the held call and press
Resume
, and then press
End Call
.
Hold/Resume Calls
You can have multiple calls on hold and resume a call at any time.
1.
Select the call and press the
Hold
soft key.
2.
Select the call and press the
Resume
soft key.
Transfer Calls
You can transfer calls to any contact and choose the method of transfer.
1.
Press and hold the
Transfer
soft key.
2.
Select
Blind
or
Consultative
.
3.
Dial a number or select a contact.
4.
If you chose
Blind
, the call is transferred immediately.
5.
If you chose
Consultative
, press the
Transfer
soft key after speaking with the contact.
Forward Calls
You can forward an incoming call to a contact, or forward all incoming calls to a contact.
Forward an Incoming Call
1.
Select
Forward
on the Incoming Call screen.
2.
Enter your contact’s number and select
Forward
.
Forward All Incoming Calls
1.
Select
Forward
on the Home screen.
