13
Attended Transfer
1. Connect to the first party.
2. Select the
Transfer
soft key or
Feature
option to open the Dialer.
3. Place a call to the target party.
4. When the party answers, you can explain that you are going to
transfer the call to [the party on hold].
5. Hang up your end of the call.The other two parties remain in
call.If you want to remain on the call, do not hang up. Select the
Conference
option on the
Features
flyout and all three parties
are now connected.
Conference call
1. Connect to the first party.
2. Select
Conference
from the
Features
menu.
3. Dial the next party.
4. Select the
Conference
soft key to join all parties in the
conference call.
You can also conference two separate calls by using the
Join
option on the
Features
menu.
Conference Behavior
•
When the Active Conference cell is highlighted, you can use the
Mute
key to mute your microphone. The
Hold
and
End
soft keys
affect every participant in the conference call.
• When a participant cell is highlighted, you can use
FarMute
to
mute the participant, the
End
key will disconnect the participant,
Hold
will place that participant on hold.
• Pressing the
Feature
soft key,
Split
option will split the
conference into two separate held calls.
Do Not Disturb (DND)
DND
sends all calls to Voicemail, if available. Navigate to
Settings
> Features > Do Not Disturb
. Enable or disable as needed.
Forward an Incoming Call
While the handset rings, select the
Forward
soft key. The
Forward-to-Dial screen appears. The screen displays the last
number you forwarded calls to (either statically or dynamically). To
