Diagnostic Tools
PN: 1725-36038-001_N.docx
107
Diagnostics Enabled
Diagnostics
is used to evaluate the overall quality of the link between
the handset, AP, and infrastructure side equipment, such as IP PBX,
SpectraLink 8000 SVP Server, and gateways. Unlike
Site Survey
,
Diagnostics
is used while the functional code is running, and during a
call.
When
Diagnostics
is enabled in the
Admin
menu, the handset can
display diagnostic screens any time it is in active mode. However,
navigation among calls cannot be done as the
Nav
keys are used to
display diagnostic screens.
The display of information is instigated, when in call, by pressing the
Nav
◄ or
Nav
► key. Only
one of the six diagnostic screens listed
below can be shown at a time. Pressing the
Nav
keys multiple times
will cycle through the various diagnostics screens and the normal off-
hook (IP-PBX) display.
The text portion of each debug display is read from the language
translation file, and therefore may be translated to the language the
phone would otherwise use. The examples in this document reflect
the debug displays as shown in English.
The debug displays refresh once per second, although the information
displayed may take longer to update.
Unless otherwise noted, all numbers are displayed as 16-bit unsigned
integers, which will wrap from 65535 to 0.
The information provided by
Diagnostics
includes:
Diagnostic display #1:
........
MissedRcvCnt 00075
MissedXmtCnt 00024
RxRetryCount 00041
TxRetryCount 00142
•
MissedRcvCnt: The number of 10 ms audio frames for which
audio was not present when the phone tried to play it. The phone
therefore used its ClearTalk algorithm to fill in the missing audio.
Note this is NOT the same as the missed audio payloads reported
in the Syslog audio statistics messages.