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SoundPoint
®
IP 335
Quick User Guide
for 8x8 Virtual Office
Applies to phones running
Polycom Software 3.2.3.x.
NAVIGATION
Scrolling
or
Step in/out of menus, toggle
enabled/disabled:
or
Enter/Select:
BASIC PHONE FEATURES
PLACING A CALL
Using the Handset:
Pick up the handset, and then dial the
number. Or, dial the number first, and
then pick up the handset.
Using the hands-free Speakerphone:
With the handset on-hook, press ,
any assigned line key, or the
NewCall
softkey. Then, enter the
number.
or
Dial the number, and then press
or
or an available line key.
Using the optional Headset:
With the headset connected, press
, any assigned line key, or the
NewCall
softkey.
or
Dial the number and then press .
During a call, you can alternate
between modes by pressing or
or picking up the handset.
ANSWERING A CALL
Handset:
Pick up the handset.
Speakerphone:
Press: , the line key,
or the
Answer
softkey.
Headset
(optional)
:
Press .
Incoming calls may be ignored by
pressing the
Ignore softkey, or sent
directly to voicemail by pressing the
More softkey, then the Reject softkey
during ringing.
ENDING A CALL
Press the
EndCall
softkey or the line
key corresponding to the line. Or,
depending on the call mode, press ,
press , or hang up the handset.
REDIAL
Press
to display the
Placed
Call
list. Scroll to select the desired
recipient and press
again.
LOCAL CONFERENCE CALLS
To create a three-way local
conference call:
1. Connect to the first party.
2. Press the
Conf
softkey to create a
new call (the active call is placed on
hold).
3. Place a call to the second party.
4. When the second party answers,
press the
Conf
softkey again to join
all parties in the conference.
Conference Behavior:
Placing the conference call on hold
will place the other conference
parties on hold.
Pressing the
Split
softkey will split
the conference into two separate
calls on hold.
To create a conference between an
active call and a call on hold, press
the down button, followed by the
Join
softkey.
CONFERENCE BRIDGE
To call into a conference:
1. Find the
ConfS
softkey by pressing
the
More
softkey.
2. Follow the Conference Bridge
voice
prompts.
CALL TRANSFER
1. During a call, press the
Trans
softkey (the active call is placed on
hold).
2. Place a call to the party to which you
want to transfer the call.
3. After speaking with the second party,
press the
Trans
softkey to complete
the transfer.
Press the
Blind softkey to transfer
the call without speaking to the
second party
.
Transfer can be canceled by pressing
the
Cancel softkey.
DO NOT DISTURB (DND)
Press
and select
Features
>
Do Not Disturb
to prevent the phone
from ringing for incoming calls. Press
again to return to the home
screen. An icon appears for all lines to
confirm that DND is enabled. To turn
Do Not Disturb off, press
and
select
Features
>
Do Not Disturb
.
Press
again to return to the
home screen.
MICROPHONE MUTE
During a call, press . Mute applies to
all modes. You can hear all other
parties while Mute is enabled, but other
parties cannot hear you.
To un-Mute, press again.
CALL HOLD AND RESUME
During a call, press .
Press again, the
Resume
softkey,
or the line key to resume the call.
LCR
–
LAST CALL RETURN
1. Press the
More
softkey, then the
LCR
softkey.
2. You can pick up the handset first,
then press
LCR
to place the call on
your handset
INTERCOM
1. Press the
Intercom
softkey.
2. Dial the number you wish to Intercom
to and then press the
Enter
softkey.
If you are receiving an intercom call, the
phone rings, then automatically
connects to your speakerphone.
AUTO ATTENDANT
To access the Auto Attendant:
1. Press the
AA
softkey. (Press the
More
softkey if the AA softkey is
hidden.)
2. Follow Auto Attendant voice prompts.
