LiveManager is installed on a server that is a member of a different workgroup. For a more
permanent solution see the
PictureTel 140 LiveManager
Installation and Administrator’s
Guide
for information on how to deal with this situation using User Groups.
7.
UI Access Across Workgroups or Domains
- When using the Web UI in a browser on a
Windows95 system, if you log onto a LiveManager server that is on a different subnet or is a
member of a different workgroup and are unable to successfully access the status or log files,
you may be experiencing an NT access violation. You must have a local account with
administrative privileges on the server you are attempting to access. Go to the LiveManager
server and create a local account with administrative privileges.
See the
PictureTel 140
LiveManager Installation and Administrator’s Guide
for more information on how to deal
with this situation using User Groups.
8.
Browser Messages
- Look for error or informational messages in the status bar area (bottom
left) of your browser whenever you expect an action, but don’t see any visible changes. You
may not always see a message, but this is usually a good place to check.
9.
Applet Window Message
- On some of the dialog windows there is the following warning
message; "Warning: Applet Window." This is not a true warning condition. You may safely
ignore this message. It’s an undesirable side effect of the Java virtual machine and the Java
applets.
10.
Logon Reentry Period
- If you terminate the UI browser session without first logging off
from the LiveManager servers, there is a one-minute period within which you may re-launch
the browser, re-enter the LiveManager UI and re-enter the LiveManager server(s) you were
logged onto without having to login.
Identified Problems
The following problems have been identified in this release of LiveManager 4.01:
1. Do not install LiveManager 4.01 in the PictureTel 240 platform. Installing the two
applications in the same server will cause both to function incorrectly.
2. Do not install LiveManager 4.01 in the same PC with LiveGateway 3.0/3.1. Installing
the two applications in the same server will cause both to function incorrectly.
3. The tab key does not function consistently in the Gateway Prefix tab section on the
Gateway Information page. In general, the PictureTel 140 UI was designed to support
only mouse selections not keyboard actions.
4. If you have installed Microsoft Active Desktop, you may have trouble opening a
LiveManager server’s Status or Log Files. You may see a browser session launched
and opened to the \win32 directory. Toggling the state of the Active Desktop may
clear this. Do this by moving the cursor onto the desktop, depress the right button on
the mouse, select "Active Desktop" and select "View As Web Page". Repeat to toggle
the setting back to its original state. The permanent solution is to update the Active
Desktop with service pack 2. For more information about this issue, see the article
System32 Folder Opens When Logging into Windows NT
on Microsoft’s on-line support center at:
http://support.microsoft.com/support/kb/articles/q170/0/86.asp
5. The Netscape browser will fail under the following conditions: you click on the
Status
or
Log Files
button and select a second file to be viewed while the first file is
still loading into memory. Avoid the failure by always waiting for the selected file to