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User Guide | Polycom VVX310
| 27/06/2014
Answering another call
If you have a call and an incoming call arrives on the same or a different line, a call waiting tone beeps, and the Incoming
Call window displays. To answer the call, press Answer. The call you were in is held.
If you don’t answer the call within 10 seconds, the Incoming Call window disappears, and Calls view displays.
Answering on a Shared Line
If you share a line with another phone, you can answer calls as described above. Or, someone who shares the line can
choose to answer the call from their phone. If you answer the call and hold it, anyone who shares your line can answer
the held call.
Answering Calls Automatically
You may find it convenient if your phone to auto-answer calls, so you don’t have to press a key to answer a call. If you
enable this feature, your phone will automatically answer incoming calls using the speakerphone. Your system
administrator sets how many times your phone will ring before the call is auto-answered.
If Auto Answer is enabled and a call arrives while you’re already in a call, the incoming call will be automatically answered if
you end or hold the current call.
To enable your phone to automatically answer calls:
Select Settings from Home view, and select Basic > Preferences > Auto Answer.
From the Auto Answer screen, do the following:
a.
To enable your phone to automatically answer SIP calls, select Auto Answer SIP Calls, and select Yes. The
default setting is No.
b.
To mute the microphone for all auto-answered calls so the incoming caller can’t hear you, select
Microphone Mute, and select Yes. The default setting is Yes.
Press Save
