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 Maintaining the Polycom RAS200A

3 - 5

4.

If an error message appears, retry the backup procedure.

5.

If the error message reappears, contact Polycom Technical Support.

Restoring the Database

Before you start the restoration process, complete the following:

Lock the database to prevent access during the restoration process.:

Stop the Polycom service. Go to 

Start > Settings > Control Panel > 

Administrative Tools > Services

To restore the database

Note:

You can only restore the database to a local drive. 

1.

In the Server Restore section, in the Folder for backup files: field, type the 

full path and name of the input file to use for restoring the database. 

Alternatively, click 

Browse

 to locate this file.

Note:

To prevent database corruption, make sure you identify the correct source file 
to use for restoring the database.

2.

Click 

Restore

 to start the restoration process.

3.

If the process is successful, an informational message appears. If the 

process is not successful, an error message appears.

4.

If an error message appears, retry the restoration procedure.

5.

If the error message reappears, contact Polycom Technical Support.

6.

After the database has been restored, restart the Polycom service.

Содержание 3725-18101-001B

Страница 1: ...Polycom RAS200A Administrator s Guide Version 1 0 0 August 2006 P N 3725 18101 001B...

Страница 2: ...other language or format As between the parties Polycom Inc retains title to and ownership of all proprietary rights with respect to the software contained within its products The software is protecte...

Страница 3: ...2 3 Viewing or Changing Profiles 2 4 Changing System Settings 2 5 Setting up MGC Devices 2 6 Editing MGC Devices 2 8 Deleting MGC Devices 2 9 3 Maintaining the Polycom RAS200A 3 1 Shutting Down the S...

Страница 4: ...Administrator s Guide iv Index 1 1...

Страница 5: ...guide the available documentation that describes the Polycom RAS200A server includes Polycom RAS200A Getting Started Guide Deployment Guide Alcatel OmniPCX Enterprise User s Guide Conventions This gu...

Страница 6: ...ministrator s Guide vi Contacting Polycom Technical Support For additional help contact your Polycom Administrator or Polycom Technical Support at one of the following 1 800 POLYCOM 408 474 2050 techs...

Страница 7: ...ntenance and management of VSX and PVX video endpoints Registration maintenance and management of MGC devices to enable multipoint video conferences Video conference creation modification and deletion...

Страница 8: ...Administrator s Guide 1 2...

Страница 9: ...et Explorer 2 Type the IP address of the system in the Address line and press Enter For example http YOUR_SERVER S_IP_ADDRESS To log in to the Polycom RAS200A Enter the Administrator s password and cl...

Страница 10: ...according to your order You must activate each license to receive a license number Note Licenses are available in 50 100 and 200 seats The Polycom RAS200A supports a maximum of 500 seats To obtain a s...

Страница 11: ...n enter the new license number and serial number and click Update The license number appears in the list Figure 2 2 Licensing Screen Changing the Password Make sure you change the administrative syste...

Страница 12: ...can create a profile automatically when you add an MGC to the Polycom RAS200A Note You can only view or change the profile name To view or change the current profile name 1 Go to System Settings Profi...

Страница 13: ...Polycom RAS200A system settings To change Polycom RAS200A settings 1 Go to System Setup System Settings 2 On the System Settings screen enter required changes and click Update Figure 2 5 System Setti...

Страница 14: ...6 and 16 characters long dashes and underscores are valid characters IP Address Defines the static IP address of the server Subnet Mask Defines the network s subnet mask for the server s IP address De...

Страница 15: ...7 Figure 2 6 List of MGC Devices Screen 2 Click Add The Add Device screen appears Figure 2 7 Add Device Screen 3 In the Device Name field enter the name of the MGC 4 In the IP Address field enter the...

Страница 16: ...est priority 8 Click Update 9 Repeat steps 7 through 13 to add multiple MGCs Editing MGC Devices You can change device settings for MGCs To edit MGC device settings 1 Go to Directory Setup Devices 2 I...

Страница 17: ...Go to Directory Setup Devices 2 In the List of Devices screen select the device you want to remove and click Delete A confirmation message asks whether you want to delete the selected item 3 Click Ye...

Страница 18: ...Administrator s Guide 2 10...

Страница 19: ...m RAS200A system turn off the power with the button on the front panel or use remote access to shut down the server gracefully Rebooting the Server You can reboot the server Note You should only resta...

Страница 20: ...en appears 2 Click Download Logs 3 When the File Download dialog box appears click Save to save the LogFiles zip file to your local drive Upgrading the Server You can update the system software by doi...

Страница 21: ...ther To perform a factory reset 1 Insert the System Rescue CD into the CD drive and restart the system The system automatically restores the factory default settings A success message appears when the...

Страница 22: ...and a pre defined name of DirServicesYYYYMMDD For example a file created on March 1 2006 is automatically named DirService20060301 bak Note You can only back up the database to a local drive It is rec...

Страница 23: ...e 1 In the Server Restore section in the Folder for backup files field type the full path and name of the input file to use for restoring the database Alternatively click Browse to locate this file No...

Страница 24: ...Administrator s Guide 3 6...

Страница 25: ...Not Available click Refresh The device s status should change to Available in about five minutes Using the Failure Viewer Utility The failure viewer utility can provide additional technical informati...

Страница 26: ...log file appears in the Input Log File field To select a different input log file click Browse 3 Enter the requested information in the Filtering Options section 4 Click Show Log to display the list...

Страница 27: ...ailure Viewer utility 4 1 features and capabilities 1 1 L licensing information 2 2 log files downloading 3 2 troubleshooting 3 2 logging in 2 1 M MGC devices adding 2 6 changing settings 2 6 2 8 chec...

Страница 28: ...Index Index 2...

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