15. TROUBLESHOOTING
PROBLEM
CAUSE
SOLUTION
The appliance does not turn on.
No power.
Check that the appliance has
been disconnected from the
mains, as indicated in Section 1.
The steam ready indicator li-
ght turns on and off during
use.
This indicates that the
electrical resistor has
started to work to keep
the pressure constant
It is a normal phenomenon, no ac-
tion is necessary.
Does not dispense steam.
Out of water.
Steam lock activated.
The boiler is not yet pres-
surised.
Steam hose trapped or
twisted.
Add water to the boiler as de-
scribed in Chapter 11.
Deactivate the steam lock on the
handle.
Wait until the steam indicator li-
ght comes on.
Check that the steam hose is not
trapped or twisted.
Steam does not come out and
the cap won’t unscrew.
Steam button broken.
Take the appliance to an Authori-
sed Service Centre.
The appliance is pressurized
but little steam comes out.
Steam adjustment dial set
to the minimum.
Adjust the position of the dial for
the desired increase.
Floors that are too wet.
First delivery of steam or
after approx. two minutes
of inactivity.
Direct the steam jet onto a rag
for a few seconds.
Steam level too high.
Reduce the quantity of steam.
Room temperature too
cold.
Reduce the quantity of steam
and dispense intermittently.
Accessories are difficult to as-
semble.
The seals produce friction.
Lubricate the seals with silicone
grease or Vaseline, or alternati-
vely with a small amount of ve-
getable oil.
If problems persist or are not listed above, please contact a Polti Authorised Service Centre
(www.polti.com for the updated list) or contact Customer Services.
E
N
G
LI
S
H
| 30 |
PRELIMINARE VT SMART35 - SMART40 MOP - M0S11270 - 1P11_7:FEV 1000-950.qxd
22/12/2015
9.54
Pagina 30
