16. TROUBLESHOOTING
PROBLEM
CAUSE
SOLUTION
The appliance does not turn
on.
No power.
Check that the appliance has
been connected to the mains,
as indicated in Section 1.
Does not dispense steam
Out of water
Steam lock activated
The boiler is not yet
pressurised.
Steam hose trapped or
twisted.
Add water to the boiler as de-
scribed in Section 11.
Deactivate the steam lock on
the handle
Wait until the steam indicator
light comes on.
Check that the steam hose is
not trapped or twisted.
Steam does not come out
and the cap won’t unscrew
Steam button broken.
Take the appliance to an
Authorised Service Centre.
Accessories are difficult to
assemble.
The seals produce fric-
tion.
Lubricate the seals with silico-
ne grease or Vaseline, or alter-
natively with a small amount of
vegetable oil.
If problems persist or are not listed above, please contact a Polti Authorised Service Centre
(www.polti.com for the updated list) or contact Customer Services.
E
N
G
L
IS
H
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