13. TROUBLESHOOTING
PROBLEM
CAUSE
SOLUTION
If water comes out from
the Iron soleplate instead
of steam.
The pressure values have
not been reached
Check that the ready steam lamp is
OFF indicating that the Vaporella has
reached the right pressure
Wait until the required temperature
and pressure are reached as shown
by the indicator lights.
The temperature knob on
the iron is set at the mini-
mum value.
Adjust the temperature knob on the
iron to the medium/maximum vaue.
First steam release.
Release onto a cloth until steam comes
out from the holes on the solepate.
Steam does not come out
from the Iron soleplate
ON-OFF button and boiler
button off.
Make sure that the appliance is powe-
red and that the power ON-OFF and
boiler button are on.
Water tank is empty.
Fill the water tank.
The indicator lights are off.
Press the increase steam button “+”.
Little steam comes from
the Iron soleplate
The steam regulation knob
is set at the minimum va-
lue.
Increase the steam flow by adjusting
the steam regulation knob to the me-
dium/maximum value (10).
The steam is dry, so is ba-
rely visible, but is present
and effective.
This is normal especially in particular
environmental conditions.
The appliance does not
turn on.
ON/OFF switch off.
Turn on the ON/OFF switch.
Some water drops are
present on the fabric.
The cover used on the Iro-
ning board is wet since it
cannot withstand the
power of the steam station.
Check that the Ironing board is suita-
ble (ironing board with grid that pre-
vents condensation).
Presence of water under
the appliance.
Boiler cap not screwed on
properly.
Seal of boiler cap dama-
ged.
Unscrew and rescrew the boiler cap
(Chapter 9).
Replace the damaged seal (Chapter
9).
If problems persist or are not listed above, please contact a Polti Authorised Service Centre
(www.polti.com for the updated list) or contact Customer Services.
E
NGLI
S
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