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4
UK
Telephone Helpline
: 0845 146 2887 (United Kingdom)
Storing Food
To get the best results from your POLAR appliance, follow these instructions:
•
Only store foodstuffs in the appliance when it has reached the correct operating temperature.
•
Do not place uncovered hot food or liquid inside the appliance.
•
Wrap or cover food where possible.
•
Do not obstruct the fans inside the appliance.
•
Avoid opening the doors for prolonged periods of time.
Cleaning, Care & Maintenance
•
Switch off and disconnect from the power supply before cleaning.
•
Clean the interior of the appliance as often as possible.
•
Do not use abrasive cleaning agents. These can leave harmful residues.
•
Clean the door seal with water only.
•
Always wipe dry after cleaning.
•
Do not allow water used in cleaning to run through the drain hole into the evaporation pan.
•
A POLAR agent or qualified technician must carry out repairs if required.
Cleaning the Condenser
Periodically cleaning the condenser can extend the life of the appliance.
POLAR recommend that a POLAR agent or qualified technician clean the condenser.
Troubleshooting
If your POLAR appliance develops a fault, please check the following table before making a call to the
Helpline.
Fault
Probable Cause
Action
The appliance is not
working
The unit is not switched on
Check the unit is plugged in correctly and switched on
Plug and lead are damaged
Call POLAR agent or qualified Technician
Fuse in the plug has blown
Replace the fuse
Power supply
Check power supply
Internal wiring fault
Call POLAR agent or qualified Technician
The appliance turns
on, but the
temperature is too
high/low
Too much ice on the
evaporator
Defrost the appliance
Condenser blocked with dust
Call POLAR agent or qualified Technician
Doors are not shut properly
Check doors are shut and seals are not damaged
Appliance is located near a
heat source or air flow to the
condenser is being interrupted
Move the refrigerator to a more suitable location
Ambient temperature is too
high
Increase ventilation or move appliance to a cooler position
Unsuitable foodstuffs are being
stored in the appliance
Remove any excessive hot foodstuffs or blockages to the fan
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