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5
UK
Troubleshooting
Alarm Codes
Fault
Probable Cause
Action
The appliance is
not working
The appliance is not
switched on
Check the appliance is plugged in correctly and switched on
Plug and lead are
damaged
Call POLAR agent or qualified technician
Fuse in the plug has
blown
Replace the plug fuse
Power supply
Check power supply
Internal wiring fault
Call POLAR agent or qualified technician
Appliance is noisy
or works
intermittently
Power fluctuations
Turn off the wine cooler and restart after 3 minutes
Appliance is not level
Adjust the feet to level the appliance
Wine cooler cabinet
is not cold enough
Temperature set
incorrectly
Check temperature and reset if necessary
External environment
may require colder
temperature
Check temperature and reset if necessary
The door is opened
too often
Only open when necessary
Door seal is worn
Call POLAR agent or qualified technician
The light does not
work
Bulb has blown
Replace bulb (see “Replacing the Bulb” on page 4)
Light switch set to Off Set light switch to On
Doors will not close
properly
Wine cooler is not
level
Adjust the feet
Door has been
reversed and not
properly fitted
See “Reversing the Door” on page 2
Shelves are out of
position
Check all shelves are properly inserted
Door seal is dirty
Wipe clean with a damp cloth
Alarm Code
Probable Cause
Action
E1
Cooling sensor fault
Call POLAR agent or qualified technician
E2
Defrost sensor fault
Call POLAR agent or qualified technician
LL
Cabinet temperature lower
than -1°C
Raise operating temperature
If alarm persists then call POLAR agent or qualified
technician